Internal Sales Executive

<h2><span><b>Job Purpose:   </b></span></h2><p></p><p>Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities</p><p><br/>Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio</p><p></p><h2><span><b>Responsibilities:</b></span></h2><ul><li><p><span>Maximizes </span><span>call potential </span><span>and outcomes using a number of different sources to gain information on customer </span></p></li><li><p><span>Generate new business opportunities by planning outbound calls to customers </span></p></li><li><p><span>Have a conversation with customer around a solution/product area</span></p></li><li><p><span>Offers recommendations to enhance the value proposition by collecting information from the </span><span>customer to </span><span>understand the business requirements</span></p></li><li><p><span>Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment</span></p></li><li><p><span>Builds excellent customer relationships through proactive engagement</span></p></li><li><p><span>Develops partner relationship (incl. account planning, cross-selling etc.) </span></p></li><li><p><span>Provide, sell and negotiate product information, pricing, special offers and promotions</span></p></li><li><p><span>Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls</span></p></li><li><p><span>Sell the benefits of using TD SYNNEX and the Company value proposition</span></p></li><li><p><span>Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required</span></p></li><li><p><span>Engages in active inside selling and “intelligent project fishing”. Manages customer backorder along specialist knowledge</span></p></li><li><p><span>Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities</span></p></li><li><p><span>Provide accurate and timely quotations to customers</span></p></li><li><p><span>Ensure TD SYNNEX maintains service levels agreements with customers</span></p></li><li><p><span>Manage customer backorder expectations and reporting</span></p></li><li><p><span>Proactively develop relationships with key internal and external contacts</span></p></li><li><p><span>Ensure CRM system is well maintained and provides correct customer information</span></p><p></p></li></ul><p><span><b>Knowledge Skills and Experience</b></span></p><ul><li><p>1-2 years of experience in sales or equivalent of educational background</p></li><li><p>A knowledge of product set would be desirable but not essential</p></li><li><p>Numerate with good attention to detail</p></li><li><p>Excellent telephone manner</p></li><li><p>Priority management and planning skills</p></li><li><p>Strive to achieve set targets</p></li><li><p>Understands Sales Process</p></li><li><p>Effective Communication Skills</p></li><li><p>Good relationship building</p></li><li><p>Working knowledge of Microsoft Word, Excel, Outlook</p></li><li><p>Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM</p></li><li><p>A knowledge of product set would be desirable but not essential</p></li><li><p>IT industry knowledge would be desirable but not essential</p></li></ul><p></p><p><b>What’s In It For You?</b></p><ul><li><b>Elective Benefits:</b> Our programs are tailored to your country to best accommodate your lifestyle.</li><li><b>Grow Your Career: </b>Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.</li><li><b>Elevate Your Personal Well-Being:</b> Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.</li><li><b>Diversity, Equity &amp; Inclusion: </b>It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.</li><li><b>Make the Most of our Global Organization</b>: Network with other new co-workers within your first 30 days through our onboarding program.</li><li><b>Connect with Your Community:</b> Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.</li></ul><p></p><p><b>Don’t meet every single requirement? Apply anyway. </b></p><p>At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re l