Senior Product Manager, Observability

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: May 5th, 2025

Anticipated Posting Close Date*: June 30, 2025

*Job posting may close early due to the volume of applicants.

Senior Product Manager, Observability

Fastly is looking for a Senior Product Manager to lead our Observability product suite, empowering developers and platform teams with real-time visibility into how their applications perform on our edge cloud. This role is central to our platform strategy and is a critical part of Fastly’s mission to make the internet faster, safer, and more resilient. You'll work closely with engineering, design, and go-to-market teams to evolve our logs, metrics, and tracing capabilities into a unified, intuitive, and self-service product experience. If you're passionate about observability, data at scale, and simplifying powerful tooling for customers, we’d love to meet you.

What You'll Do:

• Own and drive the vision and roadmap for Fastly's Observability product suite, including specific origin, domain & logging insight products as well as service-level metrics
• Collaborate cross-functionally to prioritize and ship improvements that improve developer workflows, reduce time to value, and drive adoption
• Partner with Platform Engineering to scale ingestion, retention, and analysis infrastructure in a cost-effective and performant way
• Develop pricing and packaging strategies that align product value with customer growth and platform engagement
• Analyze product usage data and customer feedback to inform ongoing investments and roadmap evolution
• Define success metrics and ensure we deliver measurable improvements in product experience, business growth, and customer satisfaction

What We're Looking For:

• 5+ years of product management experience, ideally in developer tools, observability, or platform infrastructure
• Strong understanding of logs, metrics, traces, and how engineering teams use observability to debug, optimize, and monitor systems
• Demonstrated ability to take products from 0→1 as well as scale existing offerings in a fast-paced environment
• Experience working cross-functionally with engineering, design, marketing, and sales to ship impactful features
• Strong customer empathy, with a track record of translating user needs into product strategy
• Excellent communication and collaboration skills, including experience working with technical stakeholders

We’ll be super impressed if you have experience in any of these: 

• Familiarity with observability tools like Datadog, New Relic, Grafana, or OpenTelemetry
• Experience with edge computing or CDN infrastructure
• Strong data analysis skills (e.g., SQL, Amplitude, Mixpanel)
• Building self-service workflows in SaaS platforms

Work Hours: 

• This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

For role with a flexible work location (office/hybrid or remote)

The preferred locations for this position are:

• San Francisco, CA

• New York, NY

• Denver, CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

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