Jobs and Careers
New Albany, United Statesfull_timeVerifiedPosted 1 Oct 2025

About the role

RESOURCES GENERALIST 

Location:   New Albany, Ohio 

Role Summary 

We are looking for a dynamic and motivated People Experience (PX) Generalist who is passionate about delivering exceptional customer service and has a strong attention to detail. In this position, you will play a key role in partnering with managers and employees across various client locations, providing comprehensive support throughout the employee lifecycle. 

From onboarding and day-to-day employee relations to offboarding and exit processing, you will ensure all PX activities are carried out efficiently and in alignment with company policies and procedures. You’ll play a critical role in fostering a positive employee experience while ensuring compliance with relevant regulations and internal standards. 

Responsibilities & Tasks 

  • Main point of contact for managers and employees for general HR-related inquiries by using your excellent customer service skills. 

  • Provides guidance to management on employee relations issues and terminations including identifying potential risk. 

  • Works closely with managers on assessing performance and everyday issues that arise. 

  • Attends and participates in employee disciplinary meetings, terminations, and investigations. 

  • Maintains compliance with federal, state, and local employment laws and regulations. 

  • Maintains confidentiality related to employee information, to include employment, performance, conduct, etc. 

  • Partners and collaborates with Corporate PX Managers to resolve complex issues that may arise. 

  • Partners with managers on onboarding new hires. 

  • Conducts new hire orientation. 

  • Partners with managers and employees to ensure completion of required training assigned. 

  • Manages the exit process by ensuring employees are offboarded efficiently (terminations and resignations, conducting exit interviews, etc.) 

  • Liaise with other departments or functions (payroll, PX Ops, benefits etc.) as needed. 

  • Supports other PX functions as needed. 

  • Performs other duties as assigned. 

     

     

Experience, Skills and Qualifications Required  

  • Minimum of four years of experience as a Human Resources Generalist preferred. 

  • Thorough knowledge of US as well as Ohio employment-related laws and regulations.   

  • Excellent verbal and written communication skills. 

  • Strong interpersonal and conflict resolution skills. 

  • Outstanding organizational skills and attention to detail. 

  • Excellent time management skills with a proven ability to meet deadlines. 

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Company

Milestone Technologies, Inc.

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