Life Science Technical Sales Representative

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

The Account Manager, creative thinker and curious, will be primarily responsible for sales, technical consultation, and lead generation in their assigned territory for STERIS products to the Life Sciences industry (pharmaceutical, biotech, vaccine, cell gene, medical device, nutraceutical and related industries). You manage achieving all revenue, gross margin, and product sales objectives established by the Business Unit. In this role, you will participate in the design and implementation of sales strategies, identifies prospects and opportunities presents new concepts and products, calls on Customers, and ensures optimal STERIS experience. Ensuring high customer satisfaction, establishing multi-level relationships with customers, and possessing excellent listening skills is critical for success.  Using company provided sales resources to maximize sales outcomes while providing best solutions to the customer is a key objective. The current territory includes portions of Massachusetts and New York (Upstate). Limited overnight travel will be required to cover the territory, with some additional travel required for training, and other meetings. 

 

This is a remote based position. To support and service our customers in this assigned territory candidates must be based out of the following states: Massachusetts 

What You Will Do

Business Development (60%)

• Achieves assigned sales quota for territory through the consultative sales process.

• Identifies and proactively seeks qualified sales opportunities with new and existing Customers within but not limited to, Pharmaceutical, Biotech, Medical Device, Vaccine and Cell Gene Therapy markets.

• Develops strategic growth plans for new and existing Customers.

• Creates and manages a multi-faceted execution plan with key stakeholders and decision makers leveraging all available resources.

• Provides high level of service to Customers, including timely and accurate responses to inquiries, and to maintain/build STERIS reputation in the marketplace.

• Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction.

• Utilize CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline.

Technical (30%)

• Generates and presents STERIS Life Sciences products and innovative solutions using a compelling value based approach to ensure Customer satisfaction.

• Use question based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution.

• Maintains current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services.  Attends educational workshops, reviewing professional publications and participating in professional affiliations.

• Educates Customers in the area of cleaning, contamination control and sterility assurance and the features and benefits of using STERIS consumable products.

Business/Administrative (10%)

• Communicates regularly with STERIS management, Customers, and local channel partners in order to support their needs and obtain market intelligence.

• Plans sales calls/travel itineraries to maximize effectiveness of sales strategies while providing timely follow-up and managing operating expenses.

• Maintains CRM required data, updates sales funnel and top accounts as required in order to measure progress against goals.

• Provides accurate and on time reports as required by leadership.

Education Degree

• Bachelor's Degree in Engineering General or Science

What You Need to Be Successful

Experience

1. Bachelor's Degree in Scientific Related field, Engineering (both strongly preferred) or Business

2. Demonstrated history of successful sales performance or cGMP industry related experience required.  (2+yrs)

3. Experience in consultative selling technical products/services.

4. Knowledge of regulated industries (cGMP, GLP, or similar)

5. Involvement with PDA, ISPE or similar industry organization preferred.

6. Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones.

7. Experience using current CRMs.

8. Mus