Senior Director Data Center Network Engineering

ADP is hiring a Senior Director of Data Center Network Engineering

Locations:  Roseland NJ, Alpharetta GA

 

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you an inspiring leader who people have followed and worked for over and over again?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? 

 

Well, this may be the role for you!

 

The Sr. Director of Data Center Network Engineering and Operations role is a senior leadership role responsible for strategic planning, and management of a mix of 20+ Datacenters, and Co-locations. Reporting to the Network Services Executive, the Data Center Network Engineering and Operations role will have a global staff of data center network architects, operations, and engineering staff worldwide. The Sr. Director will ensure that all data centers are operating consistently, resilient, efficiently and securely. This includes ensuring the health and hygiene of all data center systems, handling end-of-life, and conducting capacity planning, monitoring, and partnering with our Global Security Office for compliance findings. This role is also responsible for Observability, Network Analytics, Incident response management, and device estate hygiene for all data centers worldwide.

 

In this role, you will be responsible for Lifecycle management across all Network assets ensuring the hardware, software, firmware is always compliant and fully supported. You will ensure all critical and relevant services are monitored and alerted and to the extent possible configured for auto-remediation. You will ensure all assets are in ITAM/CMDB with a high degree of accuracy and with relevant hardware, software and firmware information as well all upstream / downstream connections and dependencies. You are responsible for capacity and performance management ensuring adequate capacity to support the infrastructure while maintaining high availability. You will drive a culture of automation across all request fulfilment and drive toward zero change induced incidents in this space. You will Lead a culture of ensuring urgency around identification of root causes and implementation of after actions to ensure prevention of future outages. You will drive product culture in infrastructure roadmap, and enhance the decision process with focus on ROI analysis and OKR tracking.

 

Key responsibilities:

 

• Operations: A key to success is the continual operations of our critical datacenters. Technical leadership when P1 critical outages arise and identifying root cause quickly.
• Technology Leadership: Responsible for providing critical technology leadership specifically to drive the adoption of Network as a Service in support of our Data Center and SDN. Leading Branch and Data Center Architecture to help ADP build a successful future.
• Security and Compliance: Collaborating with security teams to implement and maintain robust security measures, ensuring compliance with industry regulations and data protection standards.
• Strategic Planning: Using a data driven approach, develop the plan and roadmap for network deliver and network lifecycle management including device refresh activities, aligning it with business goals and technology standards. Ensure measurable metrics are in place to report on goals and objectives. Interface with Program/ Project managers to plan and coordinate network projects ensuring deadlines are met, resources are allocated appropriately, and risks are managed effectively.
• Budgeting and Resource Planning: Manage the global infrastructure engineering budget, identifying, and justifying investments in new technologies or upgrades, and optimizing resource allocation.  Working with regional finance and procurement teams to analyze, forecast budget and procurement needs to meet global infrastructure objectives. Create necessary PnL (Profit & Loss) business cases, ROI and Cost Avoidance Models
• Team Leadership:Manage a team and managers of associates. Emphasis on project/time management and performance management - by providing coaching, mentorship, support and performance reviews to ensure efficient and effective e