Senior Engagement Leader (Program Management)

Senior Engagement Leader (Program Management)

Company:

The Boeing Company

Boeing’s Aviation Business Solutions (ABS) is seeking a (Senior) Engagement Leader / Program Management Specialist to join our high-performing team.  This position will focus on supporting our P&L organization within Boeing Global Services (BGS).

Successful Engagement Leaders are those with demonstrated leadership experience in the aviation industry that exhibit an entrepreneurial mindset, possess aviation business and technical expertise, and utilize collaborative approaches to problem solving. They must also be able to listen carefully, pay deep attention to detail and communicate effectively at all levels of management.

Our current team of high-caliber Engagement Leaders leverage Boeing's unique Original Equipment Manufacturer (OEM) knowledge, vast technical knowledge and airline expertise to deliver strategic operational and technical solutions to aviation operators (Commercial and Business Aviation), airports, and maintenance providers globally.  Our core business strategy is to assist and support our customers in developing or improving their business processes to achieve optimal operational efficiency along with the business transformations and change management necessary to sustain that performance. In order to be successful in this role, one must think entrepreneurially, create new ways to expand and grow the business, and be personally driven to excel in their work.

Position Responsibilities:

The core responsibility of the Engagement Leader is to build relationships internally and externally, assess leads, identify opportunities for customers, develop solutions that include work scope, timing and pricing, win the contracts and execute to plan.  The ability to prospect (generate real opportunities), listen to customers and understand the value they are looking for, and successfully provide the services are all critical capabilities and necessary skills to succeed in this role.

Program Management:

• Consult directly with aviation clients to provide advisory services for complex aviation operations challenges
• Serve as the leader of the aviation client engagement to ensure client’s goals and objectives are met,
• Provide motivation to the engagement team, lead and mentor project managers and team members, and promote a culture of continuous improvement and operational excellence by fostering a collaborative environment
• Lead, drive, and promote all phases of customer engagement opportunities (i.e., Assessment, Analysis, Solution Creation, and Implementation).
• Lead communications with project stakeholders, both internally and externally, including program status, risks, issues, and mitigation plans to stakeholders.
• Collaborate with project managers to develop a comprehensive program plan including project timeline, deliverables, and necessary program resources
• Monitor and communicate program financial status to practice leadership
• Manage changes to scope, schedule and resources and communicate impact to program stakeholders
• Identifying gaps in Boeing’s capabilities pertaining to a customer’s needs, then develop and establish external partnerships to fill those gaps

Subject Matter Expertise:

• Conducting research, collecting data, performing analysis and utilizing tools and frameworks to formulate the highest possible value recommendations for our customers
• Identifying issues, forming hypotheses and using structured techniques to determine solutions and provide objective recommendations with a definitive implementation plan
• Communicating directly with Government / Regulatory agency leadership as needed in support of an engagement

Thought Leadership:

• Contribute to thought leadership of the practice by conducting research and providing insights into industry trends
• Drive innovative ideas and insights within the industry by developing thought leadership material (white papers, case studies, etc.) and speaking at industry events
• Position the organization as a leading authority and trusted voice in aviation optimization
• Engage and communicate effectively with aviation customer’s C-Suite, Executives, and other Senior Leaders to understand their current challenges, gain industry insight, and become a trusted advisor

Sales:

• Building direct relationships with team leaders and members within BCA / BGS Sales and Marketing
• Prospecting effectively by building a strong network both inside and outside Boeing
• Creating and developing business opportunities from leads with Sales and Aviation Business Solutions Principals
• Identifying, leveraging and monetizing existing capabilities within Boeing that s