Bilingual Business Development Associate - French

<div class="content-intro"><p><strong>Our Company:&nbsp;</strong>ISN was established in 2001 and is a global leader in contractor and supplier management.&nbsp;We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.</p></div><p><strong>Launch Your Career in Bilingual Client Relations &amp; B2B Sales</strong></p> <p>At ISN, your language skills can open the door to a long-term career in business development and account management.</p> <p>We’re looking for motivated, bilingual professionals who enjoy helping people, communicating with confidence, and solving problems in a fast-paced client environment. This role starts within our Customer Service team, where you’ll build foundational client communication and relationship-management skills that prepare you for future growth into B2B sales opportunities at ISN.</p> <p>If you’re customer-oriented, driven to grow professionally, and interested in developing a career in business development or sales, we’d love to meet you.</p> <p><strong>What You’ll Do</strong></p> <p>As a Business Development Associate, you’ll work directly with clients in a high-volume, customer service environment supporting ISN’s global contractor and supplier platform.</p> <p>Your responsibilities will include:</p> <ul> <li>Assisting English- and French-speaking customers via phone, chat and email</li> <li>Handling inbound client inquiries and providing proactive customer support</li> <li>Troubleshooting platform, account, and compliance-related issues</li> <li>Building trust and strong working relationships with clients</li> <li>Learning how businesses use ISN to manage contractors and suppliers</li> <li>Collaborating with internal teams on customer retention and engagement efforts</li> <li>Supporting sales and marketing initiatives as you develop within the role</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Bachelor’s degree from an accredited university and/or equivalent work experience</li> <li>Advanced fluency in <strong>English AND French </strong>(written and verbal) required</li> <li>Desire to work in customer service and move into B2B sales within 12-24 months</li> <li>Required to work in office at least 3 days a week</li> <li>Authorized to work in the U.S. and will not require visa sponsorship now or in the future</li> </ul> <p><strong>Who should apply?</strong></p> <p>You are the ideal candidate if you h