General Manager, Wolt Market

Company Description

About Wolt 
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Yuho’s Supermarkt brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you. 

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

#LI-AK8

Job Description

Are you a leader with an entrepreneurial mindset, relentless hunger for growth and will to build the best possible customer experience? Have you led large multi-functional teams in a fast-paced environment? If this sounds like you, we’d love to chat!

Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2017, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re a team of 10000+ people in 27 countries and over 700+ cities and have 130+ Wolt Market stores across our countries.

Wolt Market has been dominating the last-mile-delivery market in the Mediterranean, and steady organic growth and great activity means that we now need a General Manager dedicated specifically for Greece, Cyprus and Malta. 

As a Wolt Market General Manager you have full ownership of your market, which essentially means you are the CEO of a startup within a start-up. You own all recruitment, market expansion, category management, partnerships with suppliers, inventory management, food safety and store operations. And you'll have a strong team of specialists to support you.

You’ll own your market’s P&L and need to be both building the operation and growing the market while maintaining a healthy level of efficiency, steadily improving order economics and profitability. Your job will consist of analytical thinking, data-driven decisions, mastering marketing and supplier partnerships, and building a world-class operation with the support of our award winning technology and product teams. It’s all there.

In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day.

What you’ll be doing

• Become the CEO of your market and build a market-winning business in Greece, Cyprus and Malta

• Lead the team towards your vision of what Wolt Market should be in your country.

• Manage a P&L and take care of efficiency, profitability, sustainability and scalability.

• Refine your processes and get better and better while sharing your learnings with our HQ and other markets.

• Lead and guide your team to ensure a seamless experience for our customers and retail partners.

• Ensure the maintenance of health and safety standards across Wolt Market.

• Find, establish, and develop new supplier partnerships.

• Create and execute innovative and viral user growth campaigns for consumers with the Marketing team. 

• Work with our communications & PR to make sure that Wolt Market does not go unnoticed in the local press.

Qualifications

Qualificatio