Principal Release Train Engineer

Job Overview:

The Principal Release Train Engineer is responsible for providing program management support to the ART. This role supports the following EPMO service offerings:

• Program Management

• ART Management

• Quality Management

• Reporting

• Budget Management

• Governance of processes, standards, etc.

The Principal Release Train Engineer works closely with project/scrum teams and reports directly to the Technology Portfolio Management Lead.

Responsibilities:

• Lead the scrum teams in the ART in using Agile methodology and scrum practices to meet defined OKRs for the program/train

• Program Manage and Drive key cross-train/business deliverables across AI teams and Analytics teams, as needed

• Manage Enterprise-wide AI initiatives and report out status to leadership

• Collaborate across the enterprise to manage dependencies and risks

• Drive the ART events – especially PI Planning which involves aligning goals, commitments, and dependencies across multiple teams

• Track progress of PI Objectives and report – Demonstrate how much work in progress and in backlog. Priority and dependencies

• Stay aligned with Technology, Product and Business to ensure all are working towards shared outcomes

• Arbitrate and resolve conflict within the program when necessary. Understand appropriate paths and methods for escalation

• Manage intake requests and manage within allocated budget involving right stakeholders to prioritize as needed

• Actively identify and remove bottlenecks, dependencies, and other roadblocks that hinder the ART's ability to deliver value efficiently. 

• Drive Release Planning and Execution – Releases to production, being able to provide dates and the important artifacts.

• Summarize in high-level business terms monthly and quarterly status and risks, and manage/report At Risk deliverables to leadership when needed.

• Ensure JIRA is accurate and updated for the train as required per Iteration.

• Collaborate with partners, such as Release Management, to ensure smooth implementation of changes.

• Drive the SDLC documentation approval process

• Coverage of software releases, ensuring that releases go to plan, and driving any issues that may occur to resolution.

• Facilitate risk identification and management processes to proactively address potential issues that could impede the delivery of solutions

• Review timesheets for Scrum Teams, ensuring that appropriate billing practices are being adhered to and budget consumed is tracked

• Support the product owners and provide education where needed.

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• At least 3 years of experience as RTE/Program Manager managing large IT programs with multi-million dollar budgets up to $15M

• 10+ years of experience managing the development team’s project from initiation to production support (and multiple scrum teams)

• 10+ years of experience working collaboratively with Development teams, Enterprise Arch, QA, Release Management and Infrastructure teams to resolve technical requirements.

• 10+ years of experience providing regular written and verbal communication to leadership throughout the lifecycle of the project.

• 10+ years of experience managing complex technical projects (which includes teams outside your Scrum ownership)

Core Competencies:

• Strong communication, interpersonal and mentoring skills.

• Ability to adapt to a changing environment.

• Self-motivation and ability to stay focused in a dynamic delivery environment.

• Adaptability

• Outstanding attention to detail combined with the ability to see the big picture

• Teamwork

• Creative Problem Solving

• Professionalism

Preferences:

• Strong working knowledge of Microsoft Office, including Microsoft Project or similar tools

• Strong working knowledge of JIRA, Aha!, Confluence or similar tools

• BA Degree preferred

• Demonstrable experience managing projects that build AI platform and ML/Ops and/or AI Business solutions

• Program management