Regional Sales Operations Manager

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

We’re hiring a hands-on Regional Sales Operations Manager to own regional execution: keep processes running smoothly, drive adoption, and continuously optimize how our seller's work. You’ll be the on-the-ground owner for our tools and processes in the Americas — partnering closely with our Revenue Team and Enablement.

This role is ideal for a systematic, empathetic operator who loves the day-to-day mechanics of sales operations and is pragmatic with data. Think: process stewardship, enablement, CRM/process hygiene, and actionable reporting.

This role reports into the Global Team Lead, Sales & CS Operations (HQ-based), with close collaboration across regional sales leadership. You’ll execute regional processes in lockstep with HQ standards and rhythms, serving as the NYC point person to localize, implement, and feed insights back to the global ops team.

What you’ll do

Process execution and optimization

• Run and refine regional sales processes already in place; document changes and close gaps

• Standardize definitions, entry/exit criteria, SLAs, and handoffs; ensure teams follow them

• Capture frontline feedback, translate it into requirements, and drive iterative improvements

Tool ownership (regional)

• Dialer: Administer day-to-day operations; manage users, lists, QA workflows; track usage and effectiveness

• Meeting recording: Ensure coverage, tagging, libraries, and coaching workflows; monitor adoption and insights capture

• Salesforce Cadences: Support in the building and monitoring of Cadences in Salesforce.

• Salesforce: Maintain stage definitions, validation, required fields, and routing logic in partnership with central admins; drive adherence and data quality

Data quality and pipeline hygiene

• Monitor data completeness, duplicates, and stage hygiene; establish lightweight hygiene routines

• Enforce SLAs for lead/contact/opp updates; flag risks and create playbooks for corrective action

Metrics and reporting (ops-first)

• Support the building and maintain foundational dashboards (activity, funnel conversion, velocity, win rates, SLA adherence)

• Provide actionable insights to managers and reps; recommend paths to remove friction

Cross-functional coordination

• Act as the connective tissue between Sales, Sales Enablement, Marketing, and CS

• Close the loop with reps on issues raised; track and report impact of improvements

What you’ve done

• 2–5 years in Sales Operations, Revenue Operations, or Sales Enablement with direct ownership of cadences, CRM processes, and tooling.

• Hands-on Salesforce experience (Salesforce Engagement Cadences, reports, dashboards, comfortable partnering with an admin for greater impact)

• Proven track record of driving adoption and improving process outcomes with frontline teams

• Strong documentation, communication, and facilitation skills; you can run crisp cadences and write clear playbooks

• Comfortable operating in evolving environments with imperfect data and changing priorities

What you’re like

• Builder mindset with a bias to action; you iterate, measure, and improve

• Systematic and organized; you love clear definitions, tidy dashboards, and dependable rituals

• Empathetic operator who designs with reps, not just for them

• Change-friendly communicator who trains well, learns from how it works on the ground and reinforces best practice until it sticks

• Pragmatic with data; you focus on what’s “decision-useful” over perfect

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