Recall Business Analyst

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
 

In this position... 

The Recall Business Analyst reports directly to the Business Operations Manager. The Recall Business Analyst is responsible for accounting and purchasing for the Recall team and will act as the liaison between Renkim and Ford IT for the SSSC website. The Recall Business Analyst will coordinate the Field Service Action Summary report, enhancements to the 14D Recall development system and transition both to the new GRID system. The Recall Business Analyst will also coordinate the yearly GIS1 record retention compliance, MCRP review, SCRP review, GRC review and other departmental records activities. 

What you'll do...

• Create new Purchase Orders using Ford Ariba system, track and follow urgent Purchase Orders through Accounting/Approval/Buyer process

• Monthly Accounting Summary for Ford accounting; Monthly Summary for Ford Recall team to track expenses; Pay supplier invoices using Ariba; resolve Accounting issues

• Coordinate quarterly spending for department and budget recommendations

• Coordinate and prioritize enhancements to the electronic 14D document and the FAQ helpful hints section.

• Coordinate annual record retention requirements for the R&SP department

• Coordinate development and maintenance for the R&SP Business Continuity Plan

• Provide support as the R&SP Activity Quality System Coordinator

• Support Record Retention efforts by maintaining Recall record retention matrix and GCAMP data retention including reviewing and communicating Suspension Orders.

• Develop and distribute North American Field Service Action Summary based on monthly FRC info

• Liaison between Ford IT and Renkim programming developers by updating Tech07/Programming Flowchart, working with Ford IT Systems architect and guiding through the Ford RtP process for final approval; Lead bi-weekly Renkim/Ford SSSC IT issues meeting and resolve concerns and “emergency” issues; Spearhead system improvements to make SSSC system more user friendly to Ford Dealers and system users

You'll have...

Minimum

• Proficient in Excel, Word, Outlook and PowerPoint.  

• Self-Starter, Ambitious, proficient in Time Management, Managing Budgets and POs. 

• Bachelor’s degree or 5+ years experience in automotive field.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time. 

This position is a range of salary grades 6-8 and ranges from $74,300-$144,900