Senior IT Project Manager

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

Project Management Office

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Exempt

Work Modality:

Hybrid 04 (On Campus 1 day/Month)

Union:

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description:

Summary:

The Senior IT Project Manager (PM) will be responsible for managing the successful deployment and implementation of customer contract deliverables using both agile and traditional project management methodologies for the Office of Information Technology (OIT). This individual will be responsible for planning, managing, and coordinating project activities from initiation through delivery to ensure project goals and objectives are accomplished within the constraints of budget, schedule and scope while minimizing risks and ensuring compliance with guidelines, best practices, and standards established by the Project Management Office (PMO). The PM will coordinate agile development teams, ensuring all activities use the principles of the Scrum and/or Kanban Framework and actively identifies and removes impediments to ensure that assigned sprints and projects are completed on time. Tracks and reports daily schedules. The PM will work closely with analysts, developers, change management professionals, subject matter experts, internal project champions, campus stakeholders, and third-party vendors in planning, coordinating, executing, testing, and supporting campus technology projects and initiatives. The PM will provide routine status reporting to executive leadership/project owners as well as maintain all project artifacts such as project plans, RAID logs, and stories. The PM will apply project management, organizational development and change management knowledge to lead and implement IT technical and business solutions to successfully achieve desired business outcomes for the University. The Senior IT Project Manager will also participate in strategy-related activities as part of the PMO, such as roadmap creation, program development/management, and roadmap reporting. This position will interact with IT staff in various departments, as well as key senior leadership across different staff and academic units.

Essential Functions:

1. Project Management and Execution:

• Manage technology projects with departmental or cross-functional teams, ensuring alignment with PMO guidelines, best practices, and standards.

• Plan, coordinate and track project schedules, budgets, governance, requirements, resources and deliverables.

• Oversee projects from initiation to delivery, ensuring milestones are met, resources are onboarded, and requirements are traceable.

• Oversee budget management including invoice payments, project financials, and burndown.

• Define project goals, scope, requirements, priorities, constraints, and assumptions in collaboration with project sponsors and key stakeholders and establish how project success metrics.

• Develop detailed project plans that incorporate dependencies across planning, design, development, change management and testing phases, including system, performance, and user acceptance testing (UAT) as well as post go-live support.

• Identify, assess, and track project risks,