Lead Title Specialist

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lead Title Specialist

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $25.29 - $37.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Dealertrack is hiring a Lead Title Specialist in Sacramento, CA! 

• The Lead Title Specialist role is a position in our Title Services Group.  

• The role provides business services within a designated department, function or process area.  

• Duties are primarily transactional and may include services such as office support; paperwork / documentation preparation, filing and submissions.  

• The Lead Title Specialist must handle documents in a timely, accurate, and efficient manner while maintaining consistent flow from one department to the next.   

Your Role:  

• Handle documents in a timely and efficient manner while maintaining a consistent flow from one department to the next 

• Sort and imaging Lender packets in vault/secure room 

• Retrieve perfecting documents from a secured vault repository 

• Sign off on State documents 

• Follows established procedures and compliance requirements. 

• Analyze documents to determine the appropriate action and routing based on document type and client requirements or expectations. 

• Process title documents with a high level of accuracy and quality through complex sorting, logging, identifying, matching, entering, auditing, routing, and researching as required. 

• Use company proprietary software for research and data entry. 

• Solicit customer feedback to improve service 

• Identifies problems, gathers information, and analyzed the information to resolve problems in a timely manner 

• Subject Matter Expert (SME) in all areas of the department 

• Trains new hires and up-train current team members 

• Coach and provide feedback to team members 

• Be positive role model to team members in all areas of performance 

• Ability to work a flexible schedule as needed, including occasional mandatory overtime 

• Pay close attention to detail 

• Maintain good organizational skills and remain adaptable; demonstrate consistent accuracy and thoroughness; efficient and timely completion of work 

• Performs other duties as necessary 

Minimum Qualifications: 

• High Sc