Senior Manager, AI Solutions, Sales & Business Operations

Job Title: Sr Manager, AI Solutions, Sales and Business Operations

Reports to: Sr. Director, AI Solutions – Hearst Newspapers

Location: Hybrid – San Francisco, CA / Houston, TX / Austin, TX / San Antonio, TX / CT 

 

The Opportunity: Ignite the AI Revolution in Media

At Hearst Newspapers, we're not just embracing AI—we’re leading an industry revolution. We’ve reshaped sales and business operations, adding efficiencies and creating real impact with AI at the core. With robust early successes, your expertise will fuel our next leap forward, significantly influencing strategy and execution. This is your chance to:

• Shape the Future: Collaborate directly with executives who genuinely value and act upon your strategic insights.
• Drive Innovation: Take ownership of pioneering AI products, pushing the boundaries of what’s possible.
• Accelerate Your Career: Grow rapidly within a forward-thinking industry leader, defining the cutting edge of media innovation.

 

Role Overview

As our AI Solutions Manager, Sales and Business Operations, you'll transform visionary AI strategies into reality, leading the development and expansion of powerful generative AI tools. Your impact spans diverse teams—sales, marketing, client success, operations, and beyond—unlocking unmatched innovation, efficiency, and growth.

 

Key Responsibilities

1. AI Product Excellence

• Champion the complete lifecycle of AI-driven products, from visionary ideation and rapid prototyping to seamless deployment and ongoing optimization.
• Perfect AI interactions—crafting refined prompts, improving user experience, and ensuring reliability and responsiveness.
• Build powerful integrations with enterprise platforms (CRM, analytics, automation tools) to elevate functionality, adoption, and impact.

2. AI Enablement & Cultural Transformation

• Architect dynamic training and sales enablement programs that elevate AI literacy, from foundational onboarding to advanced innovation workshops.
• Cultivate passionate communities of AI advocates through coaching, peer-learning, and collaborative networks.
• Empower teams with meticulously curated resources, intuitive prompt libraries, documentation, and robust self-service support.

3. Strategic Partnership & Thought Leadership

• Serve as the critical link between frontline innovation, executive strategy, and cross-departmental collaboration.
• Proactively explore and identify strategic AI opportunities, turning insights into impactful, scalable solutions.
• Influence strategic decisions with powerful, data-driven recommendations delivered directly to senior leadership.

4. Analytics, Insights & Impact Narratives

• Establish clear and ambitious KPIs to measure AI impact, tracking progress with insightful, interactive dashboards.
• Craft compelling stories and case studies that vividly illustrate the real-world benefits and transformative impact of AI initiatives.

 

Ideal Candidate Profile

• 5–10 years leading sales enablement, product management, or digital transformations in dynamic sectors such as media, sales, business operations or marketing technology.
• Ideally an expert in building and scaling basic generative AI solutions (GPTs, prompt engineering libraries, etc).
• Capability/ability to learn building more integrated generative AI and data architecture solutions (LLMs, MCPs, etc.)
• Mastery of integrating and optimizing low-code/no-code automation platforms (Zapier, Make.com, Airtable).
• Inspirational leader adept at guiding teams through complex transformations and thriving in uncharted territories.
• Exceptional communicator, turning sophisticated AI concepts into clear, influential business narratives.
• 5-10 years managing a team and leading change management efforts.
• Ability for travel to national markets.
• Bonus: Experience with sales enablement, CRM systems, ad-tech, and digital marketing ecosystems.

 

Your Career Acceleration

• Executive Influence: Frequent collaboration and strategic alignment with top-level Hearst executives.
• Cutting-Edge Expertise: Continuous exposure to emerging AI technologies, methods, and industry trends.
• Clear Growth Path: A structured trajectory toward senior leadership and executive roles.
• Professional Development Commitment