Senior Insights Analyst - Retail

Overview

The Cotiviti Retail division are seeking a Senior Insights Analyst to work closely with our Retail operations and R&D teams. In this role, the analyst will design and develop reports and dashboards, provide analysis of complex data sets and provide actionable insights and strategic recommendations that drive business growth and optimize performance.

This is a key role in guiding the data analysis process and collaborating with stakeholders to identify opportunities and implement data-driven solutions. This position would act as a subject matter expert to the team.

We are looking for a special individual who is not only technically sound but who also has experience in retail and financial systems. This individual should also be curious and interested in learning our unique and results-oriented business.

Responsibilities

Report Design and Development

• Utilize BI tools to enhance and support existing reporting/data warehouse environment, including use of SQL Management Studio, SSRS, SSIS, PowerShell and Power BI and Tableau.
• Support the Retail/Cotiviti management and other stakeholders in evaluating, defining, standardizing, and reporting on key KPI's.
• Provide expertise for the design and requirements for both executive and client facing reports, scorecards, and dashboards.
• Design and implement data visualization dashboards and reports to effectively communicate insights to stakeholders at all levels of the organization.
• Manage development lifecycle of report generation (development, test/QA, UAT, bug fix/retest cycles).

Data Analysis and Interpretation:

• Utilize advanced analytical techniques to uncover trends, patterns, and correlations within large and diverse data sets.
• Interpret analysis results and translate them into actionable recommendations for business stakeholders.
• Interpret data to identify business trends, conduct root cause analysis of business problems/bottlenecks, or suggest areas for process improvement.
• Conduct deep-dive analysis and root cause investigations to address complex business challenges and opportunities.
• Lead the development and execution of data analysis projects, from data collection to insights generation and presentation.
• Generate actionable insights by synthesizing data analysis findings with industry knowledge and business context.

Market Research and Competitive Analysis:

• Conduct market research to identify industry trends, consumer behavior, and competitive landscape.
• Perform competitive analysis to benchmark against industry peers and identify opportunities for differentiation.
• Stay current with emerging trends and best practices in data analysis, business intelligence, and industry-specific knowledge.
• Lead the evaluation and adoption of new tools, technologies, and methodologies to enhance the efficiency and effectiveness of the analytics function.

Cross-functional Collaboration:

• Collaborate with cross-functional teams, including marketing, sales, product development, and finance, to understand business objectives and priorities.
• Work closely with business stakeholders to define analytical requirements and tailor insights to meet their needs.
• Collaborate with cross-functional teams to understand business objectives, identify key performance indicators (KPIs), and prioritize analytical initiatives.
• Present findings, recommendations, and insights to senior leadership and key stakeholders in a clear, concise, and compelling manner.
• Solicit requirements and Service Level Agreements (SLAs) from key stakeholders for ad hoc and/or complex reporting requests.

Data Governance and Compliance:

• Adhere to data governance policies and ensure compliance with data privacy regulations and industry standards.
• Safeguard sensitive data and ensure appropriate access controls are in place to protect data integrity and confidentiality.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change.

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Qualifications

• Bachelor’s degree in business administration, Economics, Statistics, M