Technical Response Specialist

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role at Baxter:

The RFP Technical Response Specialist is a technical professional position within the Enterprise Technical & Innovation division.  This position will be the technical and security lead responding to RFPs and Security Questionnaires across Baxter’s product portfolio.  It is essential to have a high level of familiarity and confidence with the IT environments in the acute care setting where our solutions will operate.  Must be able to engage with internal and external customers to represent the technical aspects of our solutions. The importance of exchanging information quickly and accurately goes beyond cost savings and winning new business; it sets a standard communication process with new partnerships within organizations.  Baxter’s goal is to create a unified approach to ensure that the RFP process provides an easy way to collect and evaluate a vendor’s background, experience, product or service quality and consistency, capabilities, customer service, security, and more. 

Your team:

This position reports to the Director of Customer Experience & Integrations and is part of a team responsible for overall technology needs.

What you'll be doing:

• Develop and manage a formal field intake process to support pan Baxter Request for Pricing (RFPs).
• Oversees the development of proposals and/or other documents describing Baxter products and services in response to requests from prospective clients and/or current clients when up for renewal
• Analyzes and understand the requirements of Request for Pricing (RFPs), Request for Information (RFIs), and Security Questionnaires and plan and craft responses that adequately meet and address these requirements
• Writes and edits proposal for readability, consistency, and appropriate tone describing company capabilities, management approach, and/or past performance
• Collaborates with Subject Matter Experts and corporate personnel, developing and writing technical and management content for responses that are compliant with the proposal requests
• Collaborates with other departments including Marketing, Sales, Legal, Technology, and other experts to produce high-quality, accurate responses + Maintains RFP database that includes the FAQ / Technical / Legal / Security Product answers
• Analyzes data to ensure the relevancy of past performance materials to current requirements
• Coordinate all information in the format requested in RFP and according to Company standards
• Edits and proofreads proposals and other related materials to ensure accuracy, clarity, readability, and consistency with company guidelines and standards
• Collaborates with Corporate Leadership to develop proposal strategy, identify potential areas of improvement, solutions, and themes that support a winning strategy
• Responsible for end-to-end project management. Meets proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval
• Maintain files of all RFPs and completed proposals and presentations
• Contribute new and updated content from completed proposals to a content library
• Assist in special projects requested by Enterprise Technology & Innovation organization team.
• Performs other duties as assigned by management

What you'll bring:

• Bachelor’s degree in English, communications, computer science, or engineering
• Experience in editorial writing for a technical environment that can be referenced and verified.
• At least five years of experience either writing technical proposals or proposals for the government
• Some design and formatting skills
• Exceptional organizational skills and attention to detail
• Ability to meet deadlines
• Excellent communication skills; especially asking questions and listening
• Problem-solving skills

We understand compensation is an important factor as you consider the next step in your career. At