Sr. Analyst, Business Continuity
ComcastAbout the role
Job Summary
Responsible for managing the Business Continuity Management System (BCMS) activities (policy, planning, implementation and operation, performance assessment, management review, improvement, and documentation providing auditable evidence). Responsible for executing the Business Continuity Management System (BCMS) activities across the enterprise and implementing the Business Continuity Office (BCO), providing overall subject matter expertise, strategy, consulting, and standards to all lines of business across the enterprise. Work collaboratively and independently to facilitate crisis management and business continuity activities across the enterprise. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
This role is 1 of multiple identical roles. Applicants will be considered against all identical roles.
Core Responsibilities:
Maintain daily ingestion of data into BCO’s comprehensive business continuity & emergency notification software, assisting, strategy decision making, plan development, data analytics, and compliance.
Discover new capabilities/ process improvements of business continuity & emergency notification software, working with management and vendor support to configure/ implement.
Facilitate the completion of Business Impact Assessments (BIAs), Technology Risk Assessments (TRAs), and Location Risk Assessments (LRAs) with business units in scope.
Support the maintenance of the emergency notification software and provide regular training.
Support crisis management events that may arise, identifying assets at risk and their impact, and distributing relevant continuity planning.
Gather auditable BC/DR information that will be reviewed by key stakeholders.
Support BCO in creation of summary reporting on various initiatives that will be distributed to senior management.
On call for deployment during crisis events, including leading CCCC calls, creation of SITuations REPorts (SITREPs), and execution of various CCCT services supporting various region, division and business unit Incident Management Teams (IMTs). Requires a strong understanding of DHS/FEMA NIMS/ICS principles.
Execute gap remediation activities identified after completion of Business Impact Assessments (BIAs), Technology Risk Assessments (TRAs), and Location Risk Assessments (LRAs), executing critical risk tolerance decisions balancing complex value vs. cost decisions.
Monitor and implement continuity strategies.
Coach business unit plan owners and assist in implementation for all relevant teams, technologies, and locations to have continuity plans commensurate with their level of criticality to key business processes.
Execute BCO program processes as necessary.
Execute awareness and training programs activities to promote and educate the enterprise on the business continuity program, including specified roles and responsibilities.
Execute BCMS plan maintenance and exercising across the enterprise, including training and support.
Maintain ongoing collaboration with business units on crisis management, emergency preparedness, and continuity activities and requirements.
Maintain relationships with vendors supporting program resources and initiatives.
Act as business continuity and crisis management point of contact for business unit peers/ stakeholders across various lines of business.
Conduct risk assessment, and program assessment.
Conduct gap analysis and remediation strategy development.
Participate in crisis activation and response management.
Participate business continuity program awareness promotion and training.
Document storage/ repository.
Understanding of the principles of response.
Understanding of organizational culture.
BCMS software tool knowledge.
Moving towards relevant Certification (e.g., CBCP, CBCI, NICS/ICS)
Follow daily business operations and ensuring compliance with Company policies and procedures.
Follow and maintain internal controls to safeguard Company assets.
Adaptive flexibility, and intellectual curiosity.<
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