Senior Manager, Design

GEICO is looking for an accomplished, customer obsessed, and results oriented Sr. Manager of Design. The ideal candidate will be comfortable working with a variety of product, tech and business partners to deliver outcomes. The selected candidate will lead a small design team and mentor design peers and practitioners. Collaboration is pivotal to this role - with engineers, product managers, business partners, design peers – working together to determine design & product vision, research curriculum, prototypes & mockups, user journeys & service blueprints. Providing continuous feedback and leveraging the empathy to iteration design model to create near-term and long-term success.  

 

This position is a hybrid role, and it is required to be on-site 3 days a week at one of the following locations: Chevy Chase MD, Fredericksburg VA, San Jose/San Francisco CA, Chicago IL, Seattle WA, New York NY, Indianapolis IN, Kansas City MO, Dallas TX  

    

Job Responsibilities  

• Collaborate across disciplines (product, tech, design) and business units to bring together a complete ecosystem view for the future of Claims.  

• Translate complex ideas and customer data into insights that can inform concept development product strategy.  

• Manages shifting priorities to provide clear direction and input on product prioritization while also supporting early product definition.   

• Advocate for the customer through human-centered design methods, including discovery, research sessions, and user testing.  

• Use visual storytelling to share your discoveries, influence stakeholders and create energy around an idea or an initiative.  

• Facilitate and participate in workshops with internal and external stakeholders to align experience and business needs.  

• Drive end-to-end product design by framing problems, surfacing insights, and designing new frameworks and practices that serve customer needs.  

• Creates process and user flows, wireframes, journey maps, and interaction models.  

• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.  

• Teach, mentor and guide designers.  

  

Basic Qualifications:  

• 6+ years of experience with User Experience design  

• 3+ years leading and mentoring design teams  

  

Preferred Qualifications:  

• Experience designing for cross channel experiences.  

• Effective communication and storytelling skills in order to align internal partners and leadership to our vision.  

• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams.   

• Familiarity with working in an established design system. 

 

Annual Salary

$119,000.00 - $224,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them