Director, PCJ Integrated Operations & Agility
PatagoniaAbout the role
Role: Director, PCJ Integrated Operations & Agility
Team: People, Culture & Justice
Scope: Business Leader, M5
Years of Experience: 10+ years
Location: Ventura, CA (Hybrid)
Reports To: Chief People & Culture Officer and Global Head of Justice & Belonging
Overview
The Director, PCJ Integrated Operations & Agility is responsible for building and leading the operational engine that enables PCJ to function as a connected, adaptive, and future-ready organization. In this role, you’ll serve as a strategic operating partner to the Chief People & Culture Officer and Global Head of Justice & Belonging, helping translate vision into execution while continuously improving how the function works, collaborates, prioritizes, and delivers impact.
The Director, PCJ Integrated Operations & Agility is responsible for building and leading the operational engine that enables PCJ to function as a connected, adaptive, and future-ready organization. This role serves as a strategic operating partner to the Chief People & Culture Officer and Global Head of Justice & Belonging, helping translate vision into execution while continuously improving how the function works, collaborates, prioritizes, and delivers impact.
The Director leads portfolio management, operating effectiveness, business integration, and modernization efforts across PCJ. They create the governance, planning rhythms, decision-making frameworks, technology-enabled solutions, and organizational practices that help the function operate with greater clarity, discipline, agility, and efficiency.
This role combines strategic thinking, organizational effectiveness, portfolio leadership, operational excellence, and technology enablement to help PCJ evolve from a collection of strong individual teams into a highly integrated and agile function capable of delivering greater value to the business.
What You’ll Do
Lead Integrated Portfolio Management & Execution
Own and maintain the integrated PCJ roadmap across strategic initiatives, operational priorities, and people technology investments.
Create visibility into work across the function and ensure alignment between teams, priorities, and resources.
Facilitate prioritization, sequencing, dependency management, and tradeoff decisions.
Lead quarterly planning, portfolio reviews, execution rhythms, and backlog management practices.
Establish portfolio management disciplines that improve focus, accountability, transparency, and delivery outcomes.
Monitor progress and provide leaders with actionable insights that support informed decision-making.
Drive Operating Effectiveness & Organizational Agility
Partner closely with the Chief People & Culture Officer and the PCBP supporting PCJ to continuously improve how the function operates.
Assess organizational effectiveness, governance structures, workflows, decision-making processes, and operating practices.
Identify opportunities to reduce complexity, increase capacity, improve collaboration, and eliminate friction across teams.
Design and implement modern, scalable ways of working that increase effectiveness and responsiveness.
Evolve the operating model to support changing business and workforce needs.
Strengthen organizational agility through continuous improvement and adaptive planning practices.
Lead Technology, AI & Modernization Efforts
Identify opportunities to leverage technology, automation, AI, and emerging solutions to improve efficiency and effectiveness.
Partner with People Technology teams to enhance workflows, processes, and employee experiences.
Evaluate and implement technology-enabled solutions that improve productivity, scalability, and collaboration.
Help leaders and teams translate emerging technologies into practical, human-centered improvements.
Champion modern work practices that support agility, innovation, and operational excellence.
Integrate Strategy, Risk & Operations
Connect business priorities, workforce initiatives, operational realities, compliance requirements, and risk considerations into planning and decision-making processes.
Surface operational risks, dependencies, resource constraints, and organizational impacts across the portfolio.
Create governance practices that promote accountability, transparency, and sustainable execution.
Support leadership teams in making informed decisions regarding priorities, investments, and organization
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