Operations & Customer Service Coordinator

R10089718 Operations & Customer Service Coordinator (Open)

Location:

Plumsteadville, PA (SGHCLS) - Healthcare - Industrial spec gas - Exploratory Products

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

 At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Operations & Customer Service Coordinator in Plumsteadville, PA!

We are looking for you !

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Recruiter:  Natasha Smith |natasha.smith@airgas.com | Call/Text  445-232-7759

The Operations & Customer Service Coordinator provides critical administrative and logistical support to the Exploratory Products team. This role will work closely with production associates, shipping/receiving, and ASG and regional gas coordinators to ensure commitments are fulfilled. We are looking for a colleague who is a resourceful, collaborative problem-solver with SAP proficiency and excellent communication skills.

• Production Triggers: Advance planned orders into production and maintain detailed work order notes.

• Inventory Control: Execute material movements (part-to-part), coordinate storage location transfers, and process part-number extensions.

• System Integrity: Support system health and resolve discrepancies to ensure data accuracy.

• Purchasing: Create purchase requisitions for indirect materials and facilitate specialized third-party receipts.

• Financial Admin: Coordinate financial transactions, including purchasing and monthly statement reconciliation.

• Receiving: Support the intake and documentation of third-party deliveries to ensure seamless fulfillment.

• Stakeholder Support: Serve as the central point of contact for regional personnel, managing diverse stakeholder needs regarding product status and availability.

• Coordination: Act as a bridge between Exploratory Products and the field, providing timely updates and building alignment across logistical processes.

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Are you a MATCH?

• A High School Diploma or equivalent is required.

• Strong Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.

• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation.

• Excellent oral and written communication and interpersonal skills. Ability to adjust communication methods based on customer situations. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.

• A positive approach and willingness to learn coupled with the ability to work in a team environment.

• Ability to work independently and under some pressure to meet deadlines.

• Proficient working knowledge of Google & Microsoft Office applications

• Accepts and adapts to procedural changes 

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all