Sales Development Representative (SDR) - Symmetry

 

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

About the Role:

As a Sales Development Representative, it will be your job to identify, qualify, and set up prospective clients with our Account Executives who will consult with those prospects and help them become clients. The Sales Development Representative is a first point of contact for many of our new clients. This role spends much of the day on the phone calling Payroll Service Providers and Employers who are not currently Symmetry clients. The Sales Development Representative is politely persistent and cheerfully competitive. As a Sales Development Representative, you will collaborate with our Marketing and Sales teams to pursue and identify new business opportunities across many sectors: payroll, technology, financial services, large employers, and more. 

You will have a direct impact on Symmetry’s ability to deliver our payroll tax tools in pursuit of our vision to touch every American paycheck with accurate withholding. A focus on solving client’s pain points and providing them with the best solution for their needs is essential.

About the Team:

You'll be a part of the team driving Symmetry’s growth by focusing on finding prospects, conducting discovery calls to qualify leads, and then scheduling product demos with an Account Executive. If you have a passion for consultative sales, a collaborative spirit of engagement, and a passion for SAAS payroll products, you may be a great fit for Symmetry Software.

Primary Responsibilities:

• Manage a high volume of outbound calls daily to cold & warm prospects (100+ per day)
• Employ our highly consultative, non-pushy sales methodology
• Resilience. You will face rejection often. You must be resilient and know that each rejection brings you closer to your next success
• Quickly assess the quality of a prospect to determine the viability of sales opportunities
• Become an expert on our technology and our target markets
• Set up product demonstration appointments for our Account Executive teams
• Achieve monthly metrics, and weekly and daily targets
• Work closely with your People Empowerer to constantly improve as a sales person
• Build strong networks in and outside the Symmetry organization
• Collaborate with the team to improve our processes and add efficiencies for the team
• Adapt to changes in your process - we are always testing new ideas 
• Track activities and sales touch points in our CRM and update client profiles for broader company awareness.
• Network within the payroll and HCM industry as a Symmetry Software representative.
• Actively increase knowledge about the payroll and human resource industries and about Symmetry products and services.

Requirements:

• 1-2 Years in similar sales or development role required
• Ability to work in a fast paced SaaS Environment
• Ability to quickly develop relationships and establish credibility through consultative needs based conversation
• Strong history of prospecting and cultivating new leads and prospects.
• Ability to think on your feet to creatively solve our prospects’ business needs
• Exceptional and persuasive communication skills, both verbal and written
• Outstanding listener: to the prospect, client, and other Symmetry teammates.
• Comfortable meeting and exceeding monthly quotas and handling rejections
• Must have a positive attitude, confident, and desire to be the best
• Reliable, strong and positive work ethic 
• Strong organization and time management skills and ability to work independently
• Content and social media savvy.
• Flexibility and eagerness to try new approa