Full-Time Production Supervisor-Bric-Line-Floor

About the Role 

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers. 

 

Key Responsibilities 

Production & Team Leadership 

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance 

• Train new team members on production expectations and processes 

• Perform quality control inspections to ensure only the best products reach the sales floor 

• Track and report production metrics at scheduled intervals 

• Implement strategies to meet product acquisition, production, and sales goals 

• Manage product rotation and inventory control processes 

Operations & Quality Control 

• Maintain organized workspaces and prepare for next-day production 

• Support store maintenance and safety protocols 

• Place and coordinate supply orders for processing needs 

• Implement product control procedures to prevent shrinkage 

• Monitor and control property, utility, and supply usage 

Customer & Team Relations 

• Seek ways to improve donor and shopper experiences 

• Support management in fostering positive understanding of policies and procedures 

• Communicate effectively with store management regarding operations 

• Direct complaints and concerns appropriately to management 

 

Qualifications 

Required 

• High School Diploma or currently pursuing 

• Experience following and giving direction 

• Strong English communication skills 

• Basic computer proficiency including payroll systems 

• Ability to pass pre-employment drug test and background check 

• Basic math skills 

Preferred 

• Retail sales production and/or thrift store experience 

Physical Requirements 

• Regular standing, walking, and manual dexterity 

• Ability to lift/move up to 50 pounds regularly 

• Occasional lifting up to 100 pounds 

• Capability to climb, balance, stoop, kneel, or crouch as needed 

• Clear vision (close and distance) with ability to adjust focus 

Schedule Requirements 

• Flexibility to work weekends and evening hours 

• Available for occasional travel to various locations for work or training 

Working Environment