IT Product Manager, Quote to Cash

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role:

The Product Management Manager role is part of the Digital Enterprise Technology (DET) Revenue team. As a Product Manager within this organization, you will play a pivotal role in driving the success of our Salesforce on Salesforce solutions that enable us to be the #1 Customer and CRM company in the world. You will be the linchpin between our product teams and the market, ensuring that our offerings align seamlessly with our business needs and industry trends.

We’re looking for a stellar Product Manager to join our DET Revenue team to build the future of Salesforce’s internal Quote-to-Cash platform. You’ll be part of a team that focuses on technology modernization initiatives as well as strategic growth initiatives that would propel Salesforce to $60B and beyond by 2030.

In addition to building and shipping great products, you’ll get a chance to be at the forefront of revolutionizing the software industry through innovative AI, data, and technology solutions. You’ll join a dynamic environment that fosters continuous learning, work with a diverse and talented team where your ideas and contributions are valued, and innovation is encouraged. You’ll contribute to projects with a global footprint, influencing the success of Salesforce around the world. You’ll also have access to resources and mentorship to help you grow in your career and achieve your professional goals.

Responsibilities:

Success will be measured by how well you’re able to work with your stakeholders to drive cross-functional alignment and ship products in an efficient and timely manner.

• Collaborate closely with cross-functional teams to understand business goals and requirements, and translate them into a clear product vision, delivery roadmap, user experience wireframe and screen mockup, product demos

• Analyze functional gaps between as-is and to-be state, prioritize features based on requirements, strategic goals and business feedback.

• Act as the voice of the customer during feature grooming, sprint planning, ensuring that the engineering team understands and delivers on business expectations.

• Establish a continuous feedback loop with our users, gathering insights to iterate on product enhancements and innovations.

• Prototype using AI-powered capabilities, using tools like Agentforce, Gemini powered workflows to accelerate product discovery, solutioning, and delivery.

• Conduct in-depth user research and analysis to identify emerging trends, customer pain points, and competitive landscapes.

• Identify opportunities to infuse generative and agentic AI into Q2C processes

• Own functional feature testing to validate that deliverables meet quality standards, oversee E2E (End-to-End) and UAT (User Acceptance Testing) efforts, and address user queries on functionality delivered.

Required Qualifications:

• 6+ years of product management or related industry experience

• Familiarity with the Software Development Lifecycle and Quote-to-Cash business process

• Hands-on experience with generative and agentic AI tools (i.e Copilot Studio, Agentforce, NotebookLM, Gemini Pro, Cursor, or equivalent)

• Working knowledge of Project Management tools like GUS, JIRA, AHA 

• Working knowledge of Design and Diagraming tools like Pendo, Lucid, Miro 

• Must be a team player

• Proven communication skills

• Requires a Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics,