Coordinator III – Engagement, Substitutes, Resignations and Strategic Partners

Coordinator III � Engagement, Substitutes, Resignations & Strategic Partners

Reports to: Director II- Strategic Staffing and Partnerships
Pay Grade: 403
Duty Days: 239
FLSA Status: Exempt 
 
Position Purpose

Coordinates and supports the daily operations of engagement, substitute services, employee resignations/separations, and strategic partnerships.

Ensures effective execution of staffing processes, monitors operational performance, and supports service delivery aligned with Talent Management priorities. Supervises specialized staff and collaborates across departments to maintain staffing continuity, improve operational efficiency, and support workforce stability.

ESSENTIAL JOB FUNCTIONS

Operational Coordination & Program Execution

• Coordinates implementation of Strategic Staffing & Partnerships initiatives aligned with district priorities. 

• Oversees day-to-day operations across engagement, substitutes, resignations, and partner-related activities. 

• Ensures consistent execution of established processes, workflows, and service standards. 

• Supports progress toward operational goals and assists in implementing continuous improvement efforts. 

• Serves as a key point of coordination between functional areas to ensure alignment and efficiency.

   

Staffing Operations (Engagement, Substitutes & Resignations)

• Coordinates substitute workforce operations, including assignment tracking, utilization, and support. 

• Monitors fill rates and escalates staffing needs to ensure adequate campus coverage. 

• Oversees processing of employee resignations and separations to ensure accuracy, timeliness, and compliance. 

• Tracks staffing activity, vacancy trends, and workforce needs to support operational decision-making. 

• Supports engagement strategies to improve substitute satisfaction, retention, and service quality. 

• Collaborates with recruitment, onboarding, and certification teams to support seamless staffing pipelines.

   

 Strategic Partner Coordination

• Supports coordination and communication with external vendors and strategic partners. 

• Monitors partner performance and service delivery expectations. 

• Assists with contract tracking, issue resolution, and escalation as needed. 

• Identifies opportunities to enhance service delivery through partnerships and operational improvements.

Data Monitoring & Reporting

• Collects and maintains data related to staffing operations, engagement, and resignations. 

• Prepares reports, dashboards, and summaries for leadership review. 

• Monitors key metrics such as substitute fill rates, resignation trends, and service levels. 

• Identifies trends, gaps, or inefficiencies and provides recommendations for improvement.

   

Compliance & Process Support

• Ensures adherence to district policies, procedures, and regulatory requirements. 

• Maintains accurate records for audits, reporting, and compliance purposes. 

• Supports implementation and consistent application of standard operating procedures. 

• Provides guidance to staff and stakeholders regarding processes and expectations.

   

Budget & Resource Support

• Assists in monitoring expenditures related to substitute services and partnerships. 

• Supports resource allocation and operational planning efforts. 

• Promotes efficient and cost-effective use of staffing resources.

Collaboration & Professional Practices

• Builds and maintains strong relationships with campuses, departments, and stakeholders. 

• Promotes collaboration, teamwork, and a service-oriented culture. 

• Demonstrates profess