FOOD & BEVERAGE COOK

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation


Summary:
The Cook is responsible for planning, preparing and cooking food items to ensure the highest quality service and experience for our guests. The Cook ensures proper food handling, sanitation and food storage procedures while keeping the kitchen organized and running efficiently. Cooks follow recipes and make adjustments based on customer requests, communicate with wait staff and prepare dishes to make an attractive presentation for each meal.


Essential Duties and Responsibilities:
• Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies.
• Ensure ingredients and final products are fresh.
• Assist with creation of menu items.
• Operate kitchen equipment such as broilers, ovens, fryers, and grills.
• Assist supervisor in monthly food and beverage inventories and reconciliations.
• Responsible for understanding and operating the POS system.
• Obtain certifications to meet state and local government regulations.
• Maintain high standards of professionalism, customer service, quality and cleanliness.
• Be familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen.
• Ensures safe handling of chemicals in accordance with department standards and utilizes proper personal protective equipment (PPE) when appropriate.
• Occasionally serve food.


Non-Essential Duties and Responsibilities:

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Required Education and Experience:
• Conversant in the English language
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills with ability to manage confrontation
• Ability to motivate, lead and develop a team
• Strong working knowledge of operational procedures
• Comfortable in a fast-paced and high-pressure environment.
• Motivated, goal oriented and results driven
• Ability to maintain confidentiality
• Able to work nights, weekends, and holidays


Preferred Education and Experience:


Physical Demands and Working Conditions:
• Work is performed primarily indoors.
• Must be able to lift and carry up to 25 pounds regularly, lift or move up to 50 pounds occasionally with assistance.
• Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking, carrying trays.
• Significant standing and walking for entire shifts
• Fast-paced, noisy, and sometimes crowded, often with exposure to extreme temperatures (kitchen heat or freezer cold).
• Risk of burns from hot equipment, cuts from knives, and slips on wet or greasy floors; requires wearing PPE (slip-resistant shoes, gloves, masks)
• Ability to work in spaces where common allergens may be handled or present
• Will experience occasional interruptions and shifting priorities.
• Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.


KOA does not sponsor Visas
KOA currently does not pay or withhold taxes in the following states:


Alabama Idaho North Dakota
Alaska Louisiana Rhode Island
Delaware