Accounts Receivable Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Job Title
Accounts Receivable Analyst

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position can work out of our Kansas City, MO or Portsmouth, VA location in the Abbott Rapid Diagnostics Division.  Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions. 

The position of Accounts Receivable Analyst is within our Toxicology business unit, within our finance team, located in Kansas City or Portsmouth and will be a part of our Workplace Services business, which is committed to developing and delivering innovative products and services. These products and services automate and streamline the employee screening process by combining cutting-edge technology with superior customer service. 

The Accounts Receivable Analyst will oversee the strategic customer accounts to ensure Invoices, billings, and credits are Generated and accurately reflect the products or services provided based on the contract. The analyst will also track customer payments, identify overdue payments and address disputes promptly. This position will act as a point of contact for customers regarding payment-related queries and providing exceptional customer service. Implement effective credit control measures and monitor customer account details for non-payments, delayed payments, and other irregularities, as well as generate financial reports for management and stakeholders. 

What You’ll Work On

• Manage Accounts: Oversee strategic customer accounts to ensure invoices, billings, and credits accurately reflect the products or services provided based on the contract 

• Payment Tracking: Track customer payments, identify overdue payments and address disputes promptly 

• Customer Service: Act as a point of contact for customers regarding payment-related queries and provide exceptional customer service 

• Credit Control: Implement effective credit control measures and monitor customer account details for non-payments, delayed payments, and other irregularities 

• Financial Reporting: Generate financial reports for management and stakeholders 

• Process Improvement: Identify gaps in the accounts receivable cycle and design action plans for process improvement 

• Audit and Reconciliation: Perform audits of customer invoices and reconcile accounts 

• Collections: Perform collection outreach and maintain account status 

• KPI Monitoring: Build processes to monitor and control progress, measure KPIs, and provide status updates proactively.

Required Qualifications

• Bachelor's degree - Bachelor of Science in Accounting or equivalent.