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Chief of Staff to Chief Transformation Officer

Kyndryl
New York City, United Statesfull_timeVerifiedPosted 9 Jun 2025
💰 $274,560/yr($120,360/yr$274,560/yr)

About the role

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Chief of Staff will serve as a strategic partner to the Chief Transformation Officer (CTO) and the Transformation Leadership Team, driving operational excellence and enabling decision-making across the organization. This role requires exceptional leadership, project management, and problem-solving capabilities to manage cross-functional initiatives and ensure the smooth execution of day-to-day operations.

Key Responsibilities

  • Act as a trusted advisor to the CTO and Transformation Leadership Team.

  • Lead and execute special strategic initiatives aligned with organizational priorities.

  • Support strategic planning and executive decision-making.

  • Ensure timely and effective delivery of projects and initiatives on behalf of the CTO.

  • Serve as liaison between the CTO and internal/external stakeholders to ensure alignment and timely communication.

  • Develop and maintain operational systems and processes to optimize executive workflows.

  • Represent the CTO in meetings, communications, and engagements as needed.

  • Track and follow up on action items from leadership meetings.

  • Partner with executive support teams to manage calendars and prioritize scheduling.

  • Maintain confidential records and ensure data integrity.

  • Manage business outcomes across multiple related projects or programs.

  • Provide leadership and guidance to project managers and cross-functional teams.

  • Serve as the escalation point and decision-maker for program-level challenges.

Who You Are 

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. 

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Degree preferred in a relevant field.

5+ years of experience in customer facing/engagement role(s).

Experience in managing and presenting at a senior executive level.

Ability to take diverse data points and build a comprehensive message to tell a story.

Strong track record of performance and recognized as a high-potential leader.

Proven experience leading and working with diverse, cross-functional teams.

Proficient in Microsoft Excel, PowerPoint, and the ability to build impactful deck.

Proven experience with multi-tasking and organization skills.

Fluent in English, both written and verbal.

Strong knowledge of business intelligence, data analysis, dashboards, and operational reporting.

Limited travel.

Preferred Experience & Expertise

Proven track record of successfully managing complex projects or programs, preferably in a services business.

Skilled in identifying and tracking interdependent tasks across projects, mitigating risks, and optimizing staffing strategies.

Proficient in establishing program governance frameworks, managing interdependencies, and making trade-off decisions based on cost-benefit analysis.

Ability to thrive in a dynamic, agile environment and remain focused on outcomes amid shifting priorities.

The compensation range for the position in the U.S. is - $120,360 to $228,840    based on a full-time schedule.  
Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or

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Company

Kyndryl

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