Inside Sales Representative II

There’s a Place for You at Cooper Electric Supply, LLC.

A career at Cooper Electric Supply, LLC is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

 

What you will do:

• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize product and technical knowledge to assist customer with product selection.
• Provide customer with written quotation which includes terms, and delivery method.
• Prepare customer sale order and confirm payment terms/method.
• Ensure timely delivery of materials to customer. 
• Resolve order issues by collaborating with external vendors and internal departments.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

 

What you will bring:

• Sales experience and/or electrical knowledge preferred. 
• Strong customer service skills and inter-personal communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• Ability to speak, read, and write proficiently in English.
• Strong mathematics, verbal, and written communication skills.
• The ability to operate computers and relevant computer software.   
• Ability to prioritize needs in a fast-paced environment.

 

Physical Requirements and Work Environment

• The ability to sit for much of the assigned shift while using phones, and computers.
• The ability to walk between work area, counter, and warehouse throughout the day.
• The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment. 
• The ability to bend, stoop, kneel, reach, and climb to perform various duties.  
• This job is preformed primarily in light industrial an