Events Team Member

This position will work at a variety of YMCA events both in branches and in the community. Much of the work is on weekends at sporting, area events with an occasion weeknight. The work can include staffing an information or game booth at an area event, working the concession stand at a YMCA sports event, or helping staff a YMCA float in a local parade. Much of the interaction is with youth and young families. If you have high energy, a positive and outgoing outlook, enjoy working with the public, and are someone who takes initiative, you could be a match for this position.

POSITION SUMMARY:

Under the supervision of the Marketing Director, the Events Team Member is responsible for helping with event organization, and execution, concession operations and service, inventory control, ensuring safe food handling practices, and promotional and community events with the highest level of customer service. The primary goal of the events and activities is to create a positive experience and build enduring connections to the YMCA. The Events Team Member understands character development as the chief mission of the YMCA and personally exhibits a commitment to the goal in all YMCA operations.

OUR CULTURE: 
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

CUSTOMER SERVICE EXPECTATIONS:

1. Display a friendly, helpful, and positive disposition.
2. Provide service that puts customers first and strives to surprise and delight our customers.
3. Help ensure the Y is meeting member and player needs by utilizing good listening skills, attentiveness, objectivity, and patience in all situations.
4. Place members and participants as the highest priority, showing kindness and compassion at all times.
5. Demonstrates the Y core values of caring, honesty, respect and responsibility through all daily activities and responsibilities.

ESSENTIAL FUNCTIONS:

Overarching Goal:

Through their planning, actions and daily work creates a welcoming environment for all persons and has positive relationships with staff, volunteers and program participants, and their families. Promotes and supports the potential of all in our programs.

Essential Duties and Responsibilities, include the following, but are not limited to:

• Membership & Activities
  • Being a positive, proactive, knowledgeable, and helpful representative of the Y in the community
  • Be knowledge