Principal Product Manager

What We’re Up to at Tango

Tango believes that rewards, incentives, and payments are more than transactions. They’re opportunities to fuel stronger relationships with people, and better performance for business. Whether you’re focused on customer loyalty or employee engagement, wellness or research participation, we can help you seamlessly send smiles and drive results.

Why Work for Us

We care about each other and our customers. Our team is autonomous, collaborative, creative, and eager to learn. We are an inclusive and diverse company that offers excellent health, dental, and vision benefits, flexible PTO, and competitive compensation packages. We’re doing incredible things with awesome people, and we’d love for you to join us!

The Job

At Tango, we put people first. Product Managers at Tango are continuously adapting and excited to build products designed with the belief that rewards, incentives, and payments are more than transactions; they’re opportunities to fuel stronger relationships with people and better performance for businesses.

We’re seeking a visionary leader who deeply understands the product life cycle, can champion user needs, and drives impactful product decisions using data and market awareness.

In this pivotal leadership position, your influence will be felt across the company and industry, shaping our strategic direction and driving critical decisions. You’ll work cross-functionally, seamlessly bridging technical and business worlds. With your seasoned expertise, you will tackle the intricate challenges of seamless transactions, robust fraud prevention, and stringent regulatory compliance within a decoupled services framework. Your technical acumen will be crucial as you delve deeply into our distributed systems framework. 

As a key owner, influencer, and thought leader across our company, you’ll dissect complex problems into clear roadmaps that drive product innovation. This role is initially an individual contributor, offering many opportunities for company wide leadership - from mentoring budding talent to helming key initiatives - but could grow to include people management responsibilities in the future.

We measure success by the success of our customers. At the heart of it all, if you thrive on connecting an awesome user experience to the market potential of Tango’s solutions, come join us!

Reports To:  Sr Director of Product, Content

As Principal Product Manager at Tango, you will:

• Think Big: Not constrained by resources available today or today’s market environment. The person in this role has the ability to describe large disruptive opportunities, and develop concrete plans for how to take advantage of them.
• Simplify: Gets 80% of the value out of any feature or project with 20% of the effort and does so repeatedly, launching more and achieving compounding effects for the business and our customers.
• Cross-functional Collaboration: A demonstrated ability to work seamlessly with engineering, design, marketing, sales, and customer success teams to prioritize features, set product goals, and plan deliverables.
• User-Centric Approach: A significant, proven track record in leading development of products that resonate with users, understanding their needs deeply, and iterating on feedback. An ability to appreciate great design and be able to distinguish it from good design. Consistently able to articulate the difference to their design counterparts, or at least articulate directions to pursue to go from good to great.
• Market Awareness: An authority on current market trends, opportunities, and threats in the SaaS industry, and adapts the product strategy accordingly. 
• Risk Management: Demonstrated ability to foresee potential risks in product development and strategy, and to create mitigation plans that don’t compromise the user experience.
• Data-Driven Decision Making: Possesses exceptional analytical, critical thinking, and strategic problem-solving skills with the ability to define and track key metrics to assess product performance, as well as iterate on features to improve user satisfaction and business outcomes. Independently figures out the data that’s important and how to get it. Data is the lifeblood of this person and nothing gets in the way of obtaining the data they need to make the optimal decision.
• Communication: Uses exceptional written and verbal communication and data presentation skills to communicate product plans, progress, and updates to both business and technical teams. Makes a case that is impossible to refute or ignore in order to remove barriers and achieve remarkable outcomes.
• Iterative Development: Leads an iterative