Product Manager – Agentic AI & Workflow Transformation

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, Product Managers are customer‑obsessed and data‑driven, focused on delivering products that improve outcomes across our human + digital ecosystem.

The Product Manager – Agentic AI & Workflow Transformation (Associate / Mid‑Level) supports the discovery, delivery, and scaling of agentic AI use cases across WCIB. This role partners closely with senior Product Managers, business stakeholders, and technology teams to help embed AI agents into business workflows in a governed, responsible manner.

This is an opportunity for an early‑career Product Manager to grow experience delivering AI‑enabled products in a complex, regulated enterprise environment.

Key Responsibilities

Product Discovery & Delivery

• Support discovery and delivery of agentic AI and workflow automation use cases under the guidance of a senior Product Manager
• Assist in translating business needs into product requirements, user stories, acceptance criteria, and success metrics
• Partner with Agile delivery teams to support sprint planning, backlog refinement, and release coordination

Workflow & Agent Enablement

• Help document and define how AI agents integrate into existing WCIB workflows and user journeys
• Contribute to the design of human‑in‑the‑loop controls, escalation paths, and usability considerations
• Support testing and validation of agentic behaviors in partnership with Technology and Risk teams

Measurement & Adoption

• Track delivery progress, adoption metrics, and outcome measures tied to defined OKRs
• Support change management and adoption efforts with business users and AI Champions
• Identify opportunities for improvement based on user feedback and performance data

Governance & Collaboration

• Participate in enterprise AI intake, documentation, and approval processes
• Collaborate with Risk, Compliance, Legal, Technology, and Data partners to ensure compliant delivery
• Maintain clear documentation and artifacts required for regulated environments

Preferred qualifications, capabilities, and skills:

• Bachelor’s degree, or equivalent work experience
• 2–3 years of experience in Product Management, Business Analysis, or Agile delivery roles
• Familiarity with Agile methodologies and product development practices
• Strong analytical, communication, and stakeholder interaction skills
• Ability to operate effectively in a structured, regulated environment
• Exposure to AI‑enabled products, automation, or workflow tools
• Interest in emerging AI concepts, including agent‑based workflows
• Financial services or large enterprise experience
• Experience working with cross‑functional teams (Technology, Risk, Operations)

Minimum Qualifications:

• Product management experience

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on sal