Director - Global Visa Commercial Managed Services Lead

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Commercial Solutions (VCS) is a global team and its goal is to ensure that Visa is the best way for businesses to pay and be paid.  We help businesses succeed by providing innovative and secure B2B payment solutions. Commercial payments are a 145T opportunity with enormous potential. To help our clients tap into that opportunity, Visa offers Managed Services, where we embed Visa team members into clients to support them in launching, growing, and managing their commercial payments businesses.  

Managed Services acts as a true extension of Visa’s Clients’ teams bringing together expertise, capabilities, resources and scale to enhance performance and increase profitability. The Managed Services Global Lead will lead a global team of champions to develop our Managed Services offering with clients across the globe, working closely with our Visa Consulting & Analytics function as well as client executives. This role will report to the Global Head of Commercial Strategy. 

  In this role, you will: 

• Develop and execute our Managed Services go-to-market strategy and bring priority use cases to market 

• Onboard and enable a team of new ‘Managed Services regional VCS champions’ to lead Managed Services sales at the regional level, helping them develop and attain their sales goals 

• Meet (and exceed) a team goal 

• Build out and maintain sales collateral to enable regional champions to succeed 

• Support regional leads in building out a coordinated, global education campaign on Managed Services for VCS 

• Work with the Visa Consulting & Analytics team to continuously refine operating model and use cases 

• Connect findings back into the broader VCS and Visa Consulting & Analytics organizations  

• Measure the impact of sales performance and client growth objectives, engagement results and client satisfaction, connecting them back to operating model and sales priorities 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8
years of work experience with an Advanced Degree (e.g. Masters/
MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years
of work experience with a PhD
• Experience in sales management, practice management, or business
development in a consulting / managed services organization
• Prior commercial payments or commercial banking knowledge preferred but
not required
• Experienced leadership skills managing a team, preferably a global team
• Understanding of managed services businesses and how to deliver and
measure results
• Enterprise B2B selling experience
• Excellent interpersonal and cross-functional skills, including strong verbal and
written communications skills
• Ability to comfortably lead and control conversations with internal
stakeholders and clients
• Strong value based selling skills founded on business acumen and the ability
to translate benefits into the partner’s business language to prove value
• A confident, positive, energetic, professional, and collaborative attitude
• Superior interpersonal, communication and critical thinking skills
• Self-motivation with ability to prioritize and manage competing demands in
fast-paced environment
• Strong analytical skills with a focus on efficiency and organization
• Commitment to continuous training and improvement of employees
throughout the Commercial Solutions function

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: