SVP, Xfinity Consumer Product Marketing

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Comcast is seeking a visionary and results-oriented Senior Vice President (SVP), Xfinity Consumer Product Marketing to lead the strategic direction, development, and lifecycle management of consumer-facing products and services under the Xfinity brand. Reporting directly to the Chief Growth Officer, this executive will serve as the architect of Xfinity’s multi-year product roadmap, ensuring offerings are aligned with evolving customer needs, competitive dynamics, and Comcast’s broader business objectives.

As a key member of the senior leadership team, the SVP will drive innovation, growth, and customer value across Comcast’s residential broadband, mobile, video, and smart home portfolios. This leader will own the end-to-end customer journey, with an eye to product P&L and go-to-market execution, while fostering a culture of innovation, agility, and data-driven decision-making. The role requires close collaboration with cross-functional partners in Product, Technology, Marketing, Customer Experience, Sales, and Finance to deliver converged, high-quality, and differentiated experiences to millions of households.

Job Description

Key Responsibilities:

Product Growth Strategy

• Define and execute a compelling, multi-year product strategy that aligns with Comcast’s vision and growth objectives.

• Oversee the full product portfolio, ensuring offerings meet market demands, drive customer satisfaction, and deliver financial performance.

• Translate consumer insights, behavioral data, and satisfaction metrics into actionable strategies and investment priorities.

• Balance innovation with lifecycle management of existing products, ensuring continuous improvement and monetization.

• Drive the development and successful launch of new products that meet quality standards, regulatory requirements, and market needs.

• Promote and evolve converged offerings that unify broadband, mobile, and video services — simplifying the customer experience through integrated billing, support, and service delivery.

Business Leadership

• Own product P&L by line of business, ensuring profitability, efficiency, and strategic alignment.

• Serve as the central hub for cross-functional collaboration across product lines and enterprise stakeholders.

• Define and refine differentiated value propositions that address customer pain points and elevate the Xfinity brand.

• Develop enterprise-wide business requirements and strategic investment plans that support long-term growth and innovation.

• Demonstrate the ability to monetize product ideas and scale them effectively in competitive markets.

End-to-End Execution

• Lead and align cross-functional teams — including engineering, marketing, sales, and customer service — to ensure seamless execution of product strategies.

• Own the full customer journey from ideation to post-launch support, ensuring consistency and excellence at every touchpoint.

• Coordinate go-to-market efforts, ensuring product readiness, resource alignment, and effective communication of value propositions.

• Establish and monitor KPIs to track product success, customer satisfaction, and financial outcomes.

• Influence product design and technical specifications based on customer insights, market trends, and competitive intelligence.

• Ensure all products comply with national and international regulations, including data protection laws and industry-specific standards.

Qualifications:

• 15+ years of experience in strategic product development, consumer services, or technology, with at least 5 years in a senior executive role.

• Proven success in developing and executing large-scale, consumer-focused product strategies within telecommuications, media, technology, or adjacent industries.

• Deep knowledge of broadband, mobile, video, and smart home markets, with the ability to anticipate trends and shifts in