Director, Tax Operations (Independent Contractors)

Position Summary...

Support the operations and transformation of global Earnings & Tax for the Spark Driver Program/Independent contractors. As Director, you’ll help scale and optimize end-to-end processes for contractor earnings, ensuring accuracy, compliance, and operational efficiency. This is a unique opportunity to contribute to enterprise standards and drive improvements at the intersection of finance, technology, and the gig economy.


About the Independent Contractor (Spark Driver) Earnings Team:

Our team is responsible for the seamless calculation, disbursement, and reporting of independent contractor earnings worldwide. We operate with a focus on compliance, data integrity, and continuous improvement, directly impacting both company performance and the experience of our global contractor network. This role is pivotal in setting best practices and driving operational rigor across the organization.

What you'll do...

• Oversee Independent Contractor (IC) tax functions — manage operations, systems, reporting, compliance, and controls to meet regulatory obligations across markets and meet worker experience. 

• Drive continuous improvement — apply Lean/Six Sigma principles, strengthen controls, and build a culture of operational excellence. 

• Establish strong data governance — ensure integrity, security, and auditability of contractor earnings data in partnership with tech and compliance teams. 

• Develop people and partnerships — build high-performing teams, resolve complex challenges, and maintain strong stakeholders and community engagement. 

• Excellent leadership, communication, and stakeholder management skills - with the ability to build effective partnerships and support a culture of integrity, ethics, and operator mindset 

What You’ll Bring:

• 12+ years’ experience managing global contractor payments and tax operations, compliance, including regulatory reporting. 

• Proven expertise implementing automation and process improvements at scale. 

• Strong background in data governance and operational risk management. 

• Demonstrated leadership of large, cross-functional teams in complex environments. 

• Deep knowledge of US and international tax regulations and financial systems. 

 
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

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