Director Research Enterprise Growth Initiatives

The pay range is $0.00 - $0.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Director, Research Enterprise Growth Initiatives

Exempt

07/24

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

A role within Enterprise Growth Initiatives means helping Target build beyond the core and create future focus for the organization. You will be part of a team of hybrid thinkers, actively leveraging each other’s skills and knowledge, with a bias to deliver timely business impact. From exploration to activation, you will accelerate and prove new concepts that differentiate the guest experience and generate new revenue streams. Whether exploring new business models designed to meet guest needs, engaging with start-ups with an aim on testing and accelerating their products or commercializing and integrating new growth back into the organization…you will ensure success by rapidly applying your expertise and fostering an entrepreneurial culture while leveraging the benefit of a large organization’s knowledge and resources. 

As a Research Director, you will oversee and develop the research capability across the Enterprise Growth Initiatives team. This could include (but is not limited to):

• Manage scoping, prioritization, and allocation of research resources: advise where and how research is executed on projects, guide scoping for core research work, allocate and prioritize research resources (including determining when to contract vs staff internally).

• Oversee project team through the research life cycle – recommend appropriate methodology, facilitate in-field research and post-research synthesis through analysis. Direct agencies, contractors, and/or internal CFT research teams when involved.

• Serve as a strategic thought partner providing expert guidance to all roles in leading, conducting, and synthesizing qualitative research projects – including, but not limited to: in-person moderated interviews, remote moderated & unmoderated interviews, surveys, concept testing, online & in-store intercepts, ethnographies, shopalongs.

• Coach teams through synthesis and analysis of research findings – activating the insights gleaned through observations and interviews and identifying key opportunity and whitespace areas in the context of corporate strategic direction.

• Ensure relevance and quality of insights through thoughtful assessment of risk, establishing clear success criteria, and using methodology based on sound research principles and practices.

• Overtly upskill broader EGI team on research best practices while also evolving and developing research capabilities based on current and emerging Lean UX Research tools and techniques.

• Build infrastructure and partnerships (internally and externally) to expand and enable efficient, repeatable research capabilities both in-store and digitally (e.g., recruiting, payments).

• Drive connection and community between research insights and researchers across the enterprise. Collaborate on evolving research ethics, privacy, and future of research at Target.

• Develop and cultivate an inclusive team and learning-focused environment.

• Hire, train and retain research team members with diverse backgrounds and experiences. Establish development plans and manage performance by providing clear expectations and timely, consistent feedback and coaching. 

Core responsibilities of this job are described within this job descr