Associate Director, International Undergraduate Admission

Job Title:

Associate Director, International Undergraduate Admission

Job Summary:

Reporting to the Assistant Vice Provost of International Student and Scholar Initiatives, the Associate Director in the office of International Undergraduate Admission plays a key role in the International Admission office by serving as a reading manager, coordinating outside readers, building relationships with external organizations, and providing general admission and enrollment services designed to meet the needs of prospective, admitted, deposited, and enrolled undergraduate students. This position provides expertise in reading international applications and transcripts, develops and implements strategies to ensure a smooth and efficient admission process, and helps plan and implement recruitment events and activities.

As part of the International Admission team, the Associate Director will support and further the goals of the unit and University to expand the reach of our international admission strategy and bolster USF’s international recruiting and admissions efforts.

Full Job Description:

DUTIES AND RESPONSIBILITIES:

Admission and Application Reading Responsibilities:

• Evaluates academic credentials of first-year applicants and transfer students, and provides guidance and expertise in this area to the entire International Admission team.
• Reviews admission files, determines eligibility, and recommends admission decisions.
• Serves as the reading manager for the undergraduate admission team, including overseeing application review, following up on incomplete applications, creating and maintaining the reading training manual, and providing reading training.
• Oversees outside readers, schedules and provides training, sets weekly reading goals for the team and outside readers.
• With the Assistant Vice Provost and in collaboration with SEM and the schools and colleges, maintains admission standards, requirements, protocols, policies, and procedures for enrollment.
• Serves as the liaison and collaborates closely with the office of Strategic Enrollment Management to ensure proper processing of admission applications, coordinating updates to the admission database, and troubleshooting issues as they arise.

Operations Responsibilities:

• Manages outside contracts that support international initiatives and formal partnership agreements.
• Tracks and processes invoices for payment.
• Oversees the general office communication including the main email inbox and responds to outside inquiries.
• Coordinate hosting of admission related delegations, international visitors and other guests to the USF campus.
• Coordinates the activities of the International Admissions team, including maintaining travel schedules and keeping the calendar up to date for the international admission counselors.
• Provides logistical support for international student yield events.
• Trains and oversees student assistants to respond to prospective student inquiries, communicate with prospective students via social media, and develop creative ways to share student stories and make connections with new admits and prospective students.

Recruitment Responsibilities:

• Takes lead for the International Admission office on coordinating with SEM on shared areas of recruitment and admission, including some recruitment at US high schools and community colleges.
• Presents in-person and virtual information sessions and answers the questions of prospective students from all territories.
• Represents the University to external organizations and associations at local, regional, and national professional organizations.
• Generate daily reports through Slate to ascertain and analyze the application funnel and application review needs and progress. 
• This position will also support recruitment initiatives in other regions as staffing needs and demand fluctuates.
• Travel approximately 10-15% of the time.

Marketing, Communications and Data Analysis:

• In coordination with the Assistant Vice Provost, reviews the annual communication plan, gathers feedback from the international admission team, and makes recommendations on changes.
• Collaborates with the SEM Enrollment Communications team on marketing materials for international recruitment.
• Assist in the production and dissemination of specially designed international student recruitment materials such as brochures, PowerPoint presentations, flyers and marketing materials specific to the needs of your region. This includes translation of appropriate materials.
• Works collaboratively to further enhance and execute a communication stream for international students.
• Collaborates with the Assistant Vice Provost and Vice P