Supervisor - Limerick Crescent (Part-time, 20hrs)

 

Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!

 

We are currently seeking a pro-active, results driven supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! 

 

In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

 

The role

The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. 

 

Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share yourPandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team’s sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets.

 

What to expect from the role

Sales floor

• Hold the daily team briefs, sharing store’s KPIs, and motivate the team in beating these

• Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store

• Monitor store sales figures

• Handle serious complaints that have been escalated 

 

Personal sales

• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity

• Build the bond between our brand and our customer, by answering queri