Senior Systems Administrator

Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions.

Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work.

Position Summary:

Airbus U.S. is seeking a Sr. Systems Administrator at our Airbus D.S. Military Aircraft, Inc. (ADSMA) Facility in Mobile, AL. ADSMA is a FAR 145 and EASA 145.6332 certified maintenance, repair, and overhaul (MRO) facility situated at the Mobile Regional Airport in Alabama. This business provides essential customer support for C212 operators globally, and CN235 and C295 operators within the US.

The Sr. Systems Administrator is responsible for supporting, troubleshooting, and maintaining our computer systems and networks. The Sr. Systems Administrator will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

Primary Responsibilities:

1. Manage, recommend, and support procurement of IT solutions.

• Ensure IT equipment is configured properly and running optimally, troubleshoot as necessary.
• Make necessary configuration changes to support dynamic needs of the Company's user base, while maintaining security standards.
• Ensure all servers and network equipment are configured in accordance with corporate guidelines and security requirements.
• Maintain software licenses and subscriptions for all software used by the Company.
• Maintain and optimize VMware environment.
• Monitor system performance, troubleshoot virtualization issues, and ensure high availability.
• Perform VM provisioning, cloning, and migration tasks.
• Manage and maintain Veeam and other backup solutions.
• Implement and test backup and disaster recovery strategies.
• Ensure compliance with data retention policies and perform recovery testing.
• Administer Exchange Online (mailbox management, policies, security).
• Manage Active Directory, including users, groups, GPOs, and domain services.
• Maintain and update Windows Server OS, applying patches and security updates.
• Troubleshoot authentication issues and ensure identity security best practices.
• Manage MFA solutions (Duo, Microsoft Authenticator).
• Provide regular monitoring and security analysis to meet DoD security standards such as the CMMC and NIST 800-171r2.
• Prepare security documentation for input into the cyber security systems security plan (SSP)
• Provide Level 2/3 support for infrastructure-related issues.
• Document system configurations, policies, and troubleshooting steps.
• Assist in IT projects, including migrations, upgrades, and system integrations.

2. Provide end user support:

• Support end users: software installations/configurations, hardware installations/configurations, troubleshooting, malware/virus detection and removal.
• Primary support for ADSMA user accounts for Spain access that require coordination with the Affiliate IT network in Spain in compliance with our security and export control requirements.
• Work with counterparts in Europe to ensure end users have all necessary access to perform daily duties.
• Provide IT support for end users in ADSMA Finance using corporate finance systems hosted in Europe as required by the business and in compliance with our security requirements.
• End user support for Airbus specific programs - Hub, My Pulse, etc.

3. Company ERP system, Pentagon 2000SQL; and other equipment support: