Airport Shuttle Bus Driver Trainee
City of CharlotteAbout the role
Close Date: Thursday, August 28, 2025 12:00 AM
Department: Aviation Department
Function Apprentice/Internships
Salary: $23.00 - $23.00 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Airport Shuttle Bus Driver Trainee completes on-site driver training courses to acquire a CDL license. Learn to drive airport shuttle buses to safely transporting the traveling public and baggage between the airport terminal and parking facilities. Deal courteously with the public and represent the Airport in a positive, professional manner.
Responsibilities:
1. Must complete on-site driver training courses to acquire a CDL learner permit and license.
2. Becomes familiar bus models and can effectively complete pre/post trip vehicle inspections.
3. Only drive with CDL Trainer and Driver Mentor during training process while learning to recognize safety hazards and use appropriate precautions.
4. Understands required equipment/info in vehicle such as fire extinguisher safety triangles, and Back-up Camera; ability to correctly use a 2-way radio and use proper radio etiquette
5. Obey all traffic laws and speed limits on airport campus
6. Learn to drive passengers and their baggage between the airport terminal and parking products; responds promptly to customer needs.
7. Able to provide information about the airport to the public and assist travelers.
8. Perform light cleaning inside bus (i.e. clean windows, empty trash, sweep).
9. Assist passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lifts and restraints; under some circumstances, assist passengers with baggage.
10. Provide assistance to ADA Passengers
11. Ability to work well with others and adapt to changes in the work environment; able to deal with schedule changes, delays, or unexpected events.
12. Other duties as assigned
Knowledge, Skills and Abilities:
• Deal courteously with the public and represent the airport in a positive, professional manner.
• Read, comprehend and speak English clearly enough to be understood over the radio and by passengers.
• Learn to drive Shuttle Bus on all assigned routes
• Safely drive any of the shuttle bus models.
• Follow oral or written and verbal instructions.
• Able to work all shifts
• Ability to acquire DOT Card
Minimum Qualifications:
- Must have a Valid NC Driver’s License with less than 6 points
- High school diploma/GED preferred
Preferred Qualifications:
- Driving experience, or an equivalent combination of education and relevant
- work/military/job specific experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
- To perform this job successfully the ideal candidate must be able to perform all of the Job responsibilities at a satisfactory level
- Prior Customer Service training
Physical Requirements:
• Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, talking, hearing, seeing, and repetitive motions.
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time.
• Light to moderate lifting when performing tasks.
To comply with bus manufacturer specifications, a candidate’s weight may not exceed 350 pounds.
• Adequate vision, hearing, and speech required.
• Must be able to pass the City of Charlotte pre-employment physical.
Sensory Requirements:
• Concentrated and attentive use of one or more senses (visual, audio, and other se
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