Social Worker Supervisor I (SHIFT WORK)

Posting number: MSS06033

Department: Imperial County Department of Social Services

Job classification: Social Worker Supervisor I

Posting type: Open

Categories: Social Services, Child Support, Counseling, Community and Social Services

Summary

Applicants: If you are using education to qualify, please remember to include copies of your transcripts, degree(s), and/or certifications. Foreign degrees must have a U.S. Equivalency Report. Failure to submit, may result in your application being disqualified.

ATTENTION JOB APPLICANTS: Please indicate in the supplemental question section if you are interested in a bilingual position. Job applicants must meet the minimum qualifications as outlined in the job bulletin and be successful in the interview process. If selected for a bilingual position, as a condition of employment, candidates who are selected for hire must receive a qualifying proficiency score on the Social Worker Supervisor I bilingual certification examination(s) administered by MSS.

Under general direction, the Social Worker Supervisor I plans, organizes and supervises social service and employment staff engaged in providing information and referral services, adult protective services, in-home supportive services, home placement services, child protective services, emergency response services and/or employment services; performs other related work as assigned.

Social Worker Supervisor I is the first supervisory level in the series. Social Worker Supervisor I differs from the next lower classification of Social Worker IV in that the former is the first line supervisor. Social Worker Supervisor I differs from Social Worker Supervisor II in that the latter is at the second supervisory level and requires a Master's degree.

SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Social Worker Supervisor I classification generally receive direction from a Program Manager or other management level classification. A Social Worker Supervisor I, supervises a variety of Social Workers, clerical and technical staff, but does not supervise employees in positions that require a master's degree pursuant to California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070).
 

Examples of duties

• Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services; consults with and guides social workers in providing counseling, support and guidance to clients with complex or specialized needs; may be required to work or supervise on-call
• Reviews and approves forms, applications, court reports, placements, reports of abuse and other documents to verify information or determine proper course of action; reassesses and modifies case plans
• Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court; supports witnesses and victims who must testify in court
• Documents and addresses clients' concerns and complaints
• Selects, trains, evaluates, and disciplines subordinate staff
• Discusses or interprets regulations, rules, policies and programs to clients, applicants, staff and the general public
• Assists and participates in the development of in-service staff development programs
• Facilitates communication between staff and management; communicates department expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements
• Authorizes the provision of social and employment services through the department, provides services, and makes referrals to other agency staff and community agencies
• Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands
• Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members
• Establishes and