Associate Delivery Manager

Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs. Endgame Systems, LLC is a wholly-owned subsidiary of Elastic.  Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.  Endgame Systems, LLC, while a subsidiary of Elastic, is an independent entity focused on Government services.

• Support end-to-end engagement execution including status reporting, meeting facilitation, risk tracking, and operational coordination
• Work within established delivery standards and guidelines while exercising judgment to address day-to-day project challenges
• Build and maintain working relationships with customer stakeholders, services sellers, architects, and third-party partners
• Facilitate front-line customer interactions, escalating when appropriate to senior DMs or leadership
• Contribute to delivery methodology improvements and lessons learned documentation
• Complete elastic.co training and develop proficiency in our Outcome Based Delivery Methodology
• Support account renewal and expansion efforts through active collaboration with Customer Success and Account Executives

• 3–5 years of experience in consulting, professional services, or project coordination — ideally within a federal or public sector environment
• Demonstrated ability to manage tasks and workstreams within a larger project with strong prioritization and time management
• Comfortable facilitating meetings, capturing decisions, and maintaining accountability with customer and internal stakeholders
• Working knowledge of Professional Services Automation (PSA) tools
• Strong written and verbal communication — able to translate technical context into clear status updates for non-technical audiences
• Open to feedback, eager to learn, and able to operate under routine supervision while building toward greater autonomy
• Familiarity with US federal delivery environments, government contracting constructs, or security onboarding processes a plus
• Bachelor's degree or equivalent experience; PMP or Scrum certification a plus

• You take ownership of your workstreams without being told twice
• You're collaborative by default and build trust with customers and teammates quickly
• You thrive in structured environments but can adapt when things change
• You're building toward something — you want to grow into a senior delivery leader and are willing to do the work to get there