SVP of Board Management & Head of Conversions

The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions. 

Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.

About the role

The Board Manager is responsible for overseeing and facilitating the governance activities of multiple ETF Trusts, ensuring regulatory compliance, and maintaining effective communication between the board, executive leadership, clients, service providers, independent accounting firms and law firms. This role plays a critical part in managing board operations, supporting corporate governance best practices, ensuring accuracy of reporting and adherence to applicable regulations in the exchange-traded fund (ETF) industry. This role is responsible for ensuring the operational integrity, scalability, and efficiency of the firm’s ETF platform while driving strategic decision-making for service expansion and operational improvements. This role is also responsible for the managing of fund conversions.

What you'll do

Board Governance & Compliance

• Organize and coordinate board meetings, committee meetings, and annual general meetings, ensuring accuracy of reporting and compliance with regulatory and governance requirements.
• This individual will work cross-functionally with trading, portfolio management, compliance, fund administration, legal, capital markets, product development, technology, and finance to optimize the firm’s operational capabilities
• Develop and maintain board policies, charters, and governance frameworks aligned with ETF industry regulations (SEC, FINRA, and other relevant bodies).
• Ensure board members comply with fiduciary responsibilities, corporate governance standards, and ETF-related compliance obligations.
• Manage and maintain accurate board documentation, meeting minutes, resolutions, and records in accordance with legal and regulatory guidelines.
• Liaise with legal, compliance, and risk management teams to ensure board activities adhere to applicable laws and ETF-specific regulatory requirements.

Board Operations & Administration

• Review agendas, presentations, and briefing materials for board and committee meetings.
• Coordinate logistics for board meetings, including scheduling, travel, venue arrangements, and digital meeting platforms.
• Meet with all new clients before their initial 15c presentation to discuss logistics of Board Meeting presentation and answer any questions.
• Serve as a point of contact between board members, executive leadership, and external regulatory agencies.
• Ensure timely, accurate and effective distribution of board materials, ensuring directors have all necessary information to make informed decisions.

Stakeholder Engagement & Communication

• Facilitate communication between board members, senior executives, and shareholders, fostering transparency and efficiency in governance matters.
• Assist in the onboarding and orientation of new board members, providing necessary training and information regarding ETF governance and operations.
• Collaborate with investor relations and public affairs teams to ensure accurate and timely disclosure of relevant ETF governance information.

Fund Conversions

• Manage the Fund Conversion process with Client Success Managers and the Project Management Office to ensure the timeliness and accuracy of the conversion.

Qualifications

• Bachelor’s degree in Business Administration, Accounting or Finance preferred
• CPA Designation Preferred
• 10+ years of experience in board governance, Fund Administration or Operations, preferably within an ETF, asset management, or financial services company.
• Strong knowledge of ETF regulations, SEC guidelines, and corporate governance practices.
• Experience working with board portals and governance software (eg. Dilgent).
• Excellent organizational, communication, and stakeholder management skills.