Health Information Operations Manager

Datavant is a rapidly growing health information technology company with a mission to connect the world’s health data to improve patient outcomes. Datavant works to reduce the friction of data sharing across the healthcare industry by building technology that protects the privacy of patients while supporting the linkage of patient health records across datasets.

By joining Datavant today, you’re stepping onto a highly collaborative team that is passionate about creating transformative change in healthcare. We look for people who are smart, nice and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. 

The role focuses on both front-line People management and leading as account manager at designated sites. The Health Information Operations Manager is responsible for client/customer service and serves as a knowledge expert for the HIS staff. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the VPO. The Health Information Manager will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

You will:

• Be the primary Account Manager to our customers   
• Mentor hourly staff and supervisor team for further professional development   
• Responsible for P&L management ($3M+)   
• Oversee the safeguarding of patient records and ensuring compliance with HIPAA standards   
• Own the management of patient health records 
• Participates in project teams and committees to advance operational strategies and initiatives 
• Lead continuous improvement efforts to better business results    

What you will bring to the table: 

• Experience in a healthcare environment   
• Passion for identifying process improvements and providing solutions   
• Demonstrated ability in leading employees and processes successfully (25+ team members)  
• Coordination experience with site management on complex issues   
• Knowledge, experience and/or training in accurate data entry, office equipment and procedures  
• Openness to travel up to 40% of the time to multiple sites based on the needs of the region  
• 2+ years of Health Information Management (HIM) related experience  
• Bachelor’s Degree and 2+ years  leadership experience or 5+ years leadership experience  
• Provider Care Solution experience  
• ROI (Release of Information) exposure   

Bonus points if: 

• Prior ROI management experience.  
• RHIT or RHIA Credentials  
• MHA or HIM related degree   

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. 

Even though this is a remote role, you may need to travel onsite. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.  

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.  

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $70,000- $90,000. 

This is an onsite/field-based position and resides in and around the Central/Northeast Florida area. Applicants must reside in the region or must be willing to travel to the region and be onsite 30-40% of the time.