Senior Specialist, Customer Excellence

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose
The Senior Specialist, Low Touch Procurement works within Procurement Shared Services, which provides contracting and/or sourcing direction to multiple functional areas within the company. The role supports the Low Touch Procurement Lead and is responsible for supporting, enforcing and managing the strategy at the transactional level set by the Category Management Team at the site in concert with the Corporation’s overall strategies. The position’s objective is to lead through execution of assigned transactions while deploying process efficiencies.

NOTE: This role will be a hybrid role and require 3 days in-office (Tues/Wed/Thurs) and 2 days remote (Mon/Fri)

Responsibilities

• Understand the Organization’s approved buying channels and contracting policy for goods and services and help guide requestor’s to the appropriate buying channel Supplier Management Team.
• Support and collect due diligence information required for evaluating and approving new suppliers, in line with the Preferred Supplier Networks (PSN)
• Manage standard Procure-to-Pay intake contract requests within established Service Level metrics with administrative support for purchasing projects and supplier management (contract reviews, bid summary justifications, vendor record updates, approving Purchase Orders, data analysis)
• Works with high ethical standard, in compliance with the law and the AbbVie policies and procedures
• Support the Category Management Team strategy by enforcing the supplier preferred network, having understanding of Category Management Team initiatives/priorities, having subject matter expertise and educating stakeholders of the