1914 Sr. Club Manager- Wrigley Field

 

Salary: $69,000-$74,000

Pay Grade: 12 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

Job SummaryAs the Senior Club Manager of the 1914 Club, you will oversee day-to-day operations of one of the largest high-end, all-inclusive clubs in the sporting industry. You will be responsible for ensuring that our guests are provided with excellent service, adhere to Client’s expectations, and our team members are upholding Levy's hospitality standards. 

Detailed Responsibilities

• Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
• Trains and conveys brand clarity through the menu, wine, and beverage knowledge
• Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
• Engages in the financial goals of the operation with support from the Assistant Director of Operations
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Executes inventory controls
• Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
• Executes all menu requirements and fulfills all guest-specific service requests
• Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
• Holds team accountable to steps of service to deliver great guest service
• Ensures team members have the tools necessary to complete their jobs
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Interviews, hires, trains, and develops team members according to Levy guidelines
• Displays a positive attitude towards team members
• Working in partnership with human resources to develop & maintain team member culture
• Working in partnership with culinary, purchasing, & analytics department to drive innovative strategic experience
• Partnering with purchasing and warehouse team to manage product transfers and requisition sheets to accurately track products during events
• Other duties, as assigned

Skills and Experience

• 4+ years of experience in a food and beverage Premium operational position
• Bachelor’s degree in hospitality management is preferred
• High level of computer literacy
• Passion for high-end hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills
• Able to work evenings, weekends, and holidays as dictated by event schedule

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance<