Assistant Director, Alumni Relations

Brandeis University – a distinguished top-tier private research university recognized for its academic excellence and leading-edge research – has an exciting opportunity for a talented and motivated Assistant Director, Alumni Relations.

Position Summary:

As a member of the Alumni Relations’ team, the Assistant Director will be responsible for leading and managing six or more class committees celebrating a milestone reunion, with a focus on young alumni (BOLD), as well as special interest groups who are interested in planning a reunion to be held during Alumni Weekend, and off-cycle reunion classes. In this role, you will support committee planning, organization, and promotion of the intended programs while working closely with Leadership Annual Giving colleagues to create agendas that promote attendance, leverage giving opportunities, and foster an overall positive relationship between alumni and the University.

To apply, please submit your cover letter and resume/CV.

Position Responsibilities:

Class volunteer and program management (50%)

• Manages six or more undergraduate classes celebrating a reunion, with a focus on young alumni (BOLD). Recruits, organizes, trains, and motivates reunion class volunteers for key reunions, and assists other quinquennial classes with volunteer-driven programs. Collaborates with schools and departments to provide integration and coordination of efforts. Provides strategic direction for volunteers and manages expectations, both of which occur through careful planning, relationship building, and ongoing high-touch communications.

• Oversees direct marketing to reunion classes, Alumni Weekend promotion, and yearbook publications for reunions. Promotes strategies, crafts marketing communications, and establishes best practices that yield increased levels of attendance and participation for individual classes, all of which contribute significantly to the overall reunion component of Alumni Weekend.

• Fosters ongoing relationships with alumni for further engagement with alumni activities throughout their lifetime.

Salesforce CRM (25%)

• Participate in in-depth training for new Salesforce CRM suite of products, including Ascend, Linvio, and Pardot.

• Serve as team liaison for all CRM related questions and troubleshooting. Create and manage event registration and landing pages.

• Manage approved communications templates. Oversee creation of communications, including email and website.

Alumni weekend planning and management (25%)

• Plans, coordinates, and manages aspects of the Alumni Weekend program with other campus offices, including Brandeis Bookstore, Athletics, and the Office of Student Activities, and engages faculty to participate in select programs.

• Schedules on- and off-campus programs, including religious services, and outings. Selects, hires, and trains a host of outside vendors who provide apparel,  on-site decor, printing, and program supplies.

• Ensures compliance with Brandeis Procurement and Facilities Management policies and procedures. Provides on-site management of assigned events and programs, orchestrating activities, problem-solving and troubleshooting issues as they arise.

Skills & Qualifications:

• Bachelor's degree or equivalent plus 3-5 years; 1-3 years of supervisory experience preferred

• Event-planning experience strongly preferred.

• Experience working with volunteer committees and individual volunteers

• Ability to multi-task required.

• Must have project and database management skills.

• Must have excellent MS Excel skills.

Additional Information:

• Must be able and willing to work occasional evenings and weekends with an attitude of doing what it takes to get the job done.

• Travel and evening and weekend hours are required.

• Excellent organizational skills with high attention to detail and follow-up. 

• Exhibits excellent written and oral communication skills that promote business professionalism and convey information clearly and concisely.

• Self-motivated with an ability to work both independently and collaboratively.

• High level of computer, technical and social media proficiency, including use of CRM database systems, Office suite, events management software, email marke