Business Associate - Emergency Department - Mount Sinai Hospital - Full time Day

Responsible for the business aspects of a patient's stay, as well as patient focused care within the Medical Center. Duties include: maintaining census data, scheduling tests and medical procedures, receiving and maintaining inventory and other duties.

• Pre-admits patients to the Medical Center, including taking reservations, obtaining demographic, insurance and other pertinent data, discussing state mandatory regulations, and in general what is to be expected upon admission.
• Admits patients to the Medical Center, including verifying demographic and insurance information, signing of forms, collecting deposits and obtaining authorizations as necessary.
• Functions as liaison to insurance companies and the Medicaid Eligibility Office, including screening requests for medical necessity, obtaining prior authorizations when required, pre-certifying admissions, and assisting in document collection.
• Maintains census and charge data, updating all prevailing systems and compiling information for charge capture.
• Schedules appropriate tests and medical procedures and follow-up appointments.
• Assists in chart completion process by maintaining and discharging charts in proper order, compiling deficiency data and working with physicians to complete charts.
• Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate areas as necessary.
• Assists patients with guest services such as television and telephone service, securing valuables, etc. Provides information and makes referrals as appropriate.
• Receives and maintains business office inventory for the care center.
• Answers call system and refers to appropriate staff.
• Other duties as assigned, including reporting/following up on lost/found patient property, review of death certificates for completion and accuracy, generation of reports, etc.

Education requirements:

• High school diploma or GED

Experience requirements:

• At least 1 year previous related work experience
• Proven data entry and computer skills required
• Medical data base experience (i.e. Cerner, IDX, Eagle)
• Clerical skills (answering phones, relaying messages, reception, correspondence etc.)
• Proven customer service experience in a healthcare environment
• Previous experience with insurance pre-certifications and discharging patients.

Collective bargaining unit: SEIU 1199-MSH

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $28.77 - $31.17 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Hospital, 406 - Emergency Room 406 - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. This includes advocating for equitable policies, addressing barriers that limit potential, and standing in solidarity with colleagues who face unfair treatment.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leadi