Senior Salesforce Business Analyst

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

None

Clearance Required:

None

What You Will Do:

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Design innovative Salesforce solutions, involving configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation,
• and other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
• Develop training curriculum and deliver training sessions to the solution’s end users
• Work with the Guidehouse Project Manager to manage a project to scope, budget and timeline expectations

What You Will Need:

• BA/BS degree in Business, Computer Science, or Engineering – or equivalent work experience
• 7 years experience administering or consulting with Salesforce
• At least 5 Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
• Experience with business process definition, process mapping, and reengineering
• Experience with public sector clients
• Experience writing Epics, and user stories to capture Salesforce requirements
• Experience with data migrations to and from Salesforce
• Understanding of the key levers for B2B, B2C, hybrid business models
• Excellent written and oral communication skills
• Great teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have:

• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired
• Experience with public sector clients preferred
• Demonstrable experience in at least one of: Public Sector Solutions, Omnistudio Consulting
• MBA preferred

The annual salary range for this position is $125,600.00-$188,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a man