Cocktail Server - Tao Restaurant Los Angeles

Overview: To ensure high levels of hospitality every time you are in contact with guests. To be attentive to guest needs at all times. To present Premium bottle service at all times.

 

Job Description:

· Portrays a positive and professional attitude.

· Works as a team player.

· Provides help and support to all fellow colleagues.

· Possesses in-depth knowledge of products, menu, beverages, wines and general information of the club/restaurant and company.

· Learns and teaches fellow colleagues. (Learn by listening, teach and lead by example)

· Properly sets-up your station including: Squaring-off seats, tables, making sure all tables and chairs/banquettes are clean and free of debris.

· Verifies tables are properly and completely set up.

· Stocks server side stations with appropriate materials.

· Performs opening side work as described for specific section.

· Attends and participates in daily pre-shift meetings.

· Always smiles and greets guests warmly and genuinely.

· Provides professional and exceptional service (oversee all aspects of table service)

· Listens to guests and anticipates their needs.

· Responds to guests’ questions and their needs.

· Proper serving of wine and alcohol (with awareness)

· Table maintenance and bussing of excess tableware.

· Presents and reconciles checks.

· Collects cash from guests/performing credit card authorizations and services.

· Clears and resets tables.

· Properly executes closing procedures.

· Completes accurately and honestly closing financial paperwork.

· Completes closing side work as described for specific section.

· Performs running side work during service for your specific section.

· Submits complete and accurate paperwork and cash to manager.

 

Experience/Skills:

 

· Previous hospitality experience preferred.

· Previous experience preferred.

· Experience in a high volume nightclub is a must.

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.