Director of Clinical Services

Department Name:

WR Admin-Region-Clinic

Work Shift:

Day

Job Category:

Nursing

Estimated Pay Range:

$49.65 - $82.75 / hour, based on location, education, & experience.

In accordance with State Pay Transparency Rules.

Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

As a Director of Clinical Services, you will play a huge role in helping our clinics with understanding and adhering to organizational policy and standardization. This role has the opportunity to be a strong clinical resource to our teams within the ambulatory clinics. This role supports our Western Region locations including California, Colorado, Nebraska, Nevada and Wyoming providing training and education to support our team members onsite.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position provides clinical oversight and direction to Medical Group clinical staff. This position ensures the ambulatory clinical standards are developed, implemented and continuously evaluated to ensure safe, efficient, and effective patient care. This includes partnering with medical leaders, operational leaders, and corporate services leaders to design and implement industry leadership standardization of care.

CORE FUNCTIONS
1. Provides direction and clinical oversight for clinical services staff through process such as onboarding, training, mentoring, and performance reporting. Assures that clinical staff are meeting requirements for clinical competencies through annual and ongoing evaluations and training. Works with practice managers, executive directors, division medial directors and other stakeholders to achieve staff competencies and evaluation.

2. Participates in development and implementation of clinical standards to ensure that the organizational ambulatory work environment and culture supports clinical staff to excel in the performance of their roles, provide quality patient care and ensure patient safety throughout the organization.

3. Evaluates and monitors clinical performance effectiveness using standardized process, clinical outcomes, and performance management tool. This includes incorporating resources to implement standards supporting the continuum of clinical care and associated standard operating model.

4. Leads and demonstrates patient safety values of transparency, candor, non-punitive environment, and informed and data driven approach to reporting, improvements, learning, and growth by using both proactive and retrospective actions to improve the environment and culture of safety.

5. Possess a working knowledge of regulatory standards that impact the operations of the clinic and clinic process. Demonstrates the ability to interpret standards to stakeholders, coach to maintain compliance, and establish regular survey readiness.

6. Participates as a subject-matter expert and resource at local, regional and system level. Engages with clinical staff as an expert and pa